Dispatch Auditor/Customer Service (late night shift) (Gonzales, Texas)

Dispatch Auditor/Customer Service (late night shift) (Gonzales, Texas)

12 Mar 2024
Texas, San marcos 00000 San marcos USA

Dispatch Auditor/Customer Service (late night shift) (Gonzales, Texas)

Vacancy expired!

Join the Schmidt & Sons, Inc. team as a Night Dispatch/Auditor. We are a privately owned lubricants and fuel distributor located in Gonzales, Texas that services South/Central Texas with both branded and unbranded lubricants and fuels. We have over 50 years of experience handling not only bulk lubricants and fuels, but packaged products that include industry related ancillary products.

Dispatch/Auditor Duties Include:

Track deliveries in progress and assist drivers in the completion of their routes, assign incoming orders for delivery, document route discrepancies, support drivers with route complications, generate incident reports for significant problems arising during shift, and review driver trip sheets and delivery documents for billing purposes and transmit to billing/inventory departments.

Customer Service:

Answer customer calls & emails, assist customers placing orders and delivery schedules, communicate, missed or delayed deliveries to appropriate customer contacts and respond to customer billing inquiries and account balances.

To be considered for this position you must meet the following requirements:

High school diploma

Minimum 3 years experience preferred

Have excellent communication/customer service/team skills

Experience with CRM

PC skills should include Microsoft Office Suite

Benefits to include:

Health and medical insurance with voluntary vision and dental

Company matched 401k program

Paid Vacation

Job Details

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