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Summary
The Maintenance Supervisor will be responsible for maintaining operations of an assigned apartment community. This position will work closely with the Property Manager and will be responsible for organization of service requests, preventative maintenance program, compliance and safety standards and customer service.
Essential Duties & Responsibilities:
Maintenance Supervisors will spend 60 – 70% of their time performing hands-on repairs/maintenance work, remaining time will be spent supervising associates and outside contractors and performing general management functions
Assist Property Manager in the management of an excellent customer service program by adhering to the Peak Simply Service Standards
Prioritize and assign service requests to maintenance team. Monitor daily completion of service requests and follow up on any outstanding items. Assist in the completion of service requests as necessary.
Inspect grounds, buildings, and other community features daily to minimize liability concerns and to ensure excellent curb appeal at all times
Must possess basic knowledge of local and state codes for permitting, sign ordinances and pool regulations
Maintain a preventative maintenance program that extends the life of the asset while minimizing future repairs.
Identify and implement energy-saving measures that promote conservation
Manage maintenance supply inventory while adhering to budget guidelines
Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines
Maintain hazard communications program; Teach and promote safe work practices
Participate in monthly unit inspections as required
Assist residents with the move-in/ move-out process.
Responsible for key control program as outlined in Peak policy manual
Schedule and direct workers in performance of all maintenance/repairs related to turn events within budgeted guidelines. Supervise all vendors and contractors throughout the turn process
Supervise maintenance team in preparing vacant units for marketing to include restoration and cleaning
Direct workers in performance of scheduled maintenance on all equipment based on the manufacturer's recommendations and operating manuals
Address resident and employee concerns and resolve issues in a timely and professional manner
Assist with the general upkeep and cleaning of office, common areas and model; maintaining Maintain accurate records at all times
Work with National Facilities Director to obtain bids for capital improvements
Work with Property Manager to maximize performance of property within budget guidelines
Participate in on-call emergency rotation
Assist Property Manager with conducting performance appraisals for maintenance team
Adhere to dress code requirements
Perform additional tasks and responsibilities as required
Education/Experience and Technical Requirements:
High school diploma or equivalent required
2+ years of maintenance supervisory experience required; experience in the multifamily industry highly preferred.
EPA certification Type I and II required; CPO preferred
Must live within 30 miles of the assigned property
A valid driver's license and current automobile insurance is required. Position requires individuals to furnish their own reliable vehicle to fulfill all of the job's functions
Other licenses and certifications as required by local, state or federal law
Basic hand tools (not provided by community)
Position requires individuals to be able to use general maintenance equipment including, but not limited to, hand tools, ladders, refrigerant recovery units, landscaping equipment, and required safety equipment
All equipment must be used without jeopardizing the safety of themselves, fellow associates, and residents
Ability to diagnose problems with and repair the following (Not all will be applicable):
Major appliances
HVAC, including EPA Certification
Intermediate plumbing
Intermediate electrical (when no license required)
Sheetrock
General carpentry
Pool care (if required by community)
Roofs and gutters
Painting
General irrigation maintenance and repairs
Landscaping
Fountain maintenance and repairs
Foundation/sidewalk repairs
Ice/snow removal
Golf carts and small engine maintenance
Physical Activities:
Position requires ability to transport or move up to 50 pounds variable distances
Use of ladders to access heights in excess of eight to nine feet
The ability to work outdoors in temperatures exceeding 90 degrees or below 32 degrees Fahrenheit
Ability to personally perform general maintenance repair tasks without endangering themselves, residents or fellow employees
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