Vacancy expired!
Located in the beautiful Texas Hill Country, Kyles Sage Hill Inn is proudly the only Four Diamond hotel in Hays County and is the top-rated hotel in the entire Austin area on Trip Advisor. Our property offers amazing views, nature trails and wildlife, a luxury spa, a fine dining restaurant, all within a beautifully appointed environment for our guests.
Responsibilities:
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Take guest on tour of property at arrival
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
Skills:
- Computer skills in our reservation software and Microsoft programs
- Available to work holidays
- Customer service skills
