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The Collector I, under general supervision and according to established procedures, performs collection activities for assigned accounts. The Collector I contacts patients and insurance company representatives by telephone or through correspondence to check the status of claims, obtains insurance information, processes accounts for write-off, checks on interim billings, and counsels patients on financial arrangements. The Collector I also maintains collection files on the accounts receivable system by entering detailed records consisting of any pertinent information needed for collection follow-up. In addition, the Collector I communicates with collection affiliates and provides information to the Credit Bureau in solving payment difficulties. The ideal Collector I candidate has some Collections experience, excellent communication and customer service skills, and is able to work with difficult situations in a calm and professional manner.� Specialty/Department/Practice � NTX Govt Billing & Collections� Shift/Schedule � Full Time� Benefits � Our competitive benefits package includes:� Immediate eligibility for health and welfare benefits� 401(k) savings plan with dollar-for-dollar match up to 5%� Tuition Reimbursement� PTO accrual beginning Day 1Note: Benefits may vary based upon position type and/or level.� High School Diploma / GED Equivalent required� 1+ years of experience requiredAs a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviors that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products.We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
