Tax Filing Delivery Manager - Virtual

Tax Filing Delivery Manager - Virtual

09 Apr 2024
Texas, Texas 00000 Texas USA

Tax Filing Delivery Manager - Virtual

Vacancy expired!

Client manager, overseeing daily administration of tax filings for multiple clients. Respond to Client and Client Team inquiries and escalations regarding tax filings and deposits. Support Tax Filing Analysts and Delivery Leads.ResponsibilitiesAs a Tax Filing Client Manager duties include, but are not limited to, the following:Second point of escalation for any Tax Filing related client issues

Addresses escalations and works to resolve issues and prevent further escalation.

Resolves/Pushes open items to resolution in line with Tax Filing POV.

Responsible for overall client delivery and satisfaction in Tax Filing.

Educates & coaches associates and clients and provides subject matter expertise related to tax filing.

Liaison with various teams for items related to tax filing, compliance changes, etc

Coordinate testing for Deposit and Reconciliation processes for updated interfaces

Monitor and audit various tasks to identify trends and process improvement opportunities

Variance analysis control point when issue needs escalation or analysis

Communicate complex issues to clients as needed

Respond to direct inquiries from Client/Payroll teams – represent TFSS in meetings

Support and provide research on compliance and regulatory issues and escalates when needed

Monitor metrics and be responsible for identification of process or other issues and provide suggested resolution

Coordinate and/or provide needed training for new associates or processes

Work and support implementation of new clients

Onshore and Offshore - supporting / overseeing ongoing operations

Compile, report and analyze metrics

QualificationsAdvanced understanding of payroll and tax and/or related subject matter desired

Minimum of 5 years experience in payroll tax filing related field

Advanced understanding of regulatory and legislative guidelines desired.

Ability to work under tight deadlines managing multiple tasks

Excellent work ethic

Attention to detail

Strong verbal & written communication skills

Team player with ability to coordinate effort

Strong computer skills with current technical knowledge

Work ConditionsOffice work environment.

Requires the ability to interact virtually with others in multiple locations

Frequent computer use at a workstation for extended periods of time.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.Colorado Equal Pay for Equal Work Act Statement. Please note, offers are being determined on an individual basis. Alight takes into consideration the candidate’s experience, education, certification/credentials, market data and internal equity. The estimated minimum salary for this role is $69,100.00/year (full-time). In addition to the base salary, this position may be bonus eligible. For specific benefit details, please visit this URL: https://bit.ly/Alight-BenefitsDISCLAIMER:Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

Job Details

  • ID
    JC38365296
  • State
  • City
  • Full-time
  • Salary
    N/A
  • Hiring Company
    Alight
  • Date
    2022-04-10
  • Deadline
    2022-06-09
  • Category

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