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JOB DESCRIPTION:
The Telecom Support Specialist focuses on the interaction between computer systems, communication methods, and devices for video, data, and voice communication systems. The individual in this role will assist with installation and maintenance of these systems, including their repair and testing. Further, the Telecom Support Specialist is responsible for performing a variety of complex technical and administrative tasks related to planning, implementing and maintaining Company's telephone, telecomm, call center and IP networking systems. This role will also provide oversight and technical direction to external technicians to ensure successful operation of telecommunications and network infrastructure between company locations, including the corporate offices, Warehouses and Stores.
Responsibilities: