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Housing Provided - Front Desk/Housekeeping/Kitchen/Maintenance ASAP
We are currently hiring for Front Desk staff and Housekeepers/Laundry at our Carlsbad, NM location. Employees will work 84 hours (40 regular hours and 44 OT hours) a week (12 hours a day) on a 6 week on 2 week off rotation. On-site housing and meals are provided are you are working your 6 week hitch.
Front Desk:
You will be responsible for welcoming guests with a professional image during registration and check-outs. Attend and respond to complaints as needed.
DUTIES:
Process guest arrivals and departures while being pleasant, welcoming and professional;
Communicate daily with Managers, Housekeeping, Security and/or Maintenance team members on a regular basis in regard to issues of interest;
Oversee staff performance on a daily basis.
Compose and respond to emails/queries pertaining to the lodge on a daily basis;
Process payments with accuracy, answering telephones and managing other tasks at the front desk;
Maintain occupancy statistics, weekly billing procedures and other tasks required to operate efficiently;
Attend to guest complaints in a timely and professional manner;
Provide guests with knowledge of the facility including emergency evacuation procedures;
Light housekeeping/cleaning duties in and around the front desk and public areas;
Act as an ambassador for Target Lodging in all dealings with the public and team members;
To be familiar with and carry out duties and responsibilities in accordance with Health & Safety policies approved by Target Lodging along with Occupational Health & Safety regulations; and Perform other duties as required to assist in efficient lodge operations.
REQUIREMENTS:
High School Diploma;
2 - 3 yearsâ valuable front desk experience; preferred
Clean Criminal Record and good verifiable references;
Ability to work cooperatively as a member of the team through personal behavior, work contribution and sharing of expertise and knowledge;
Proficient computer skills (Microsoft applications/Infinity software);
Ability to create and maintain Excel spreadsheets;
Excellent customer service skills with strong attention to detail;
Excellent Communication (written & verbal) and Interpersonal Skills;
Excellent comprehension and command of the English language (written & verbal);
Comfortable using various office equipment (i.e. fax, copier, computer);
Aptitude to work independently with sharp problem solving and decision making skills;
Self-motivation, confidence, discretion, and good judgment;
Capable of working long hours on your feet;
Ability to maintain confidentiality;
Excellent organizational and time management skills with the ability to prioritize and multi-task;
Good Listener and display patience and understanding;
Team Player; Reliable; and Demonstrate professional skills under stressful situations.
Housekeeping/Laundry:
Prepare all rooms for new occupancy by replacing all bedroom linens and thoroughly cleaning (clean, mop, dust) each room to Company Standards
⢠Work with the Housekeeping team to perform weekly scheduled cleaning of each occupied bedroom
⢠Wash and fold all towels and bed linens in an orderly fashion
⢠Clean toilets and shower stalls utilizing chemicals that are in accordance with the standards of the sewage treatment facility on site
⢠Replenish paper products in bedrooms as needed
⢠Wipe tops of door frames and walls as needed
⢠Monitor inventory levels and inform Supervisor of any stock requests
⢠Assist in the ad hoc tasks requests of the Housekeeper III
⢠Respect the privacy and property of all residents within the facility
Requirements:
⢠Entry Level Position
⢠1 year of housekeeping or equivalent experience preferred
⢠1-2 years of customer service experience preferred
⢠Ability to stand for long periods of time required
⢠Ability to work for short durations of time in extreme weather conditions
⢠Must provide transportation to and from the camp sites
⢠Must meet background and urinalysis pre-hire requirements
We are also accepting applications for Maintenance/Groundskeeping and Kitchen Staff.
