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Job status
Full time
Benefits
Paid personal time, 401K / Retirement plan, Disability Insurance, Vision Insurance, Dental Insurance, Life Insurance, Health Insurance
Job description
Whataburger is hiring Restaurant Managers.
As a Restaurant Manager you will be responsible for:
Working closely with the General Manager to inspire your team.
Ensuring all health, safety, recruiting, budgeting, marketing, and sales goals are obtained throughout the assigned restaurant.
Utilizing the sales and marketing plan as the basis for setting customer service goals to improve sales through increased customer traffic.
Supporting the General Manager with regard to recruitment, development, training, and retention of quality Team Members and Team Leaders.
Demonstrating a willingness to listen to Team Members and Team Leaders and address problems.
Ensuring a clean, safe, and energy-efficient operation during each shift.
Ensuring the store is always, in the customer's eye, "ready for business."
Education requirements
High school diploma/GED or equivalent work experience.
Experience requirements
1-3 years of experience in the restaurant industry preferred.
Previous experience in a restaurant leadership position.
Qualifications
Knowledge of Back of House Systems, Point of Sale Systems, Restaurant Operating Systems, and the Internet.
Understanding of budgetary concepts and procedures.
Ability to get work done through others.
Basic understanding of conducting performance reviews.
Knowledge of the organization and its functions.
Knowledge of working practices, procedures, and techniques.
Driving is an essential job responsibility. A current and valid driver license is required, as well as liability insurance, acceptable driving record, and a satisfactory background check.
Must be able to report to work timely and as required by operational/business needs.
Must be able to travel occasionally.
Responsibilities
Demonstrate excellent customer service, leading teams by example.
Maintain strong, positive relationships with Team Members through recruiting, training, performance evaluation, coaching, discipline, encouragement, and proper scheduling while keeping the General Manager informed of progress.
Greet customers, solicit feedback regarding product and service quality, and utilize feedback to initiate immediate improvements in the shift.
Utilize the sales and marketing plan as a basis for setting customer service goals, and ensure that the sales plan is in line with Period and Quarterly projections.
Track and audit sales, food, labor, cash and expense items each day. Post invoices as incurred, and review weekly/monthly in-store operating statement.
Ensure accurate inventories are conducted regularly, and maintain efficient ordering.
Investigate and ensure accurate, timely reporting of all safety incidents.
Ensure Team Members and Team Leaders follow accurate cash handling and security procedures.
Complete all required paperwork, adhering to timelines and proper procedures.
Communicate all complaints involving Whataburger policy violations to upper management.
Maintain strong communication with General Manager and staff to ensure operations run smoothly and all concerns are addressed appropriately.
Participate in a skills development program and achieve certifications associated with the position.
Skills
Ability to prepare and present ideas and recommendations to colleagues and managers with ample notice and preparation.
Ability to communicate, influence, and negotiate decisions while motivating assigned staff.
Ability to work in a team environment.
Ability to lift up to 50 lbs.
Ability to stand during entire shift.
Ability to reach, bend, stoop, lift, shake, stir, pour, carry and push.
Ability to read (Orders on tickets, Menu Board, receipts, etc.)
Ability to withstand frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood, and produce items.
Work hours
Must be available for all shifts based on operational needs of the restaurant.
Must be able to work a full-time schedule with a minimum of 40 hours per work week.
We are an Equal Opportunity Employer.
Apply Now!
