Tableau Reporting Developer

Tableau Reporting Developer

Vacancy expired!

Your Opportunity

As staff engineer, you will be responsible for working with the team to ideate on creative solutions, providing ongoing support, and deploying ongoing enhancements to the suite of tools developed for Contact Center Technology. This role will provide in depth data mining, analysis, and reporting expertise across multiple disciplines and functions; including, but not limited to, Production Support, Operational Performance, and Financial Management. This candidate will also work closely with CCT Leadership to define and develop appropriate reporting on organizational measures including Key Performance and Risk Indicators using tools such as Tableau and Alteryx. The position will function as the primary data collection and data analysis analyst for all CCT reporting activities. This role is responsible for maintaining deep understanding of CCT systems and data models, capturing reporting requirements and following an Agile Development Life Cycle methodology to deliver production quality reports and dashboards.

The successful candidate will have demonstrated data analysis skills, knowledge of organizational performance measures, and an advanced level skillset in data modeling and data visualization. The role must be able to communicate effectively with the CCT Leadership team and will engage with the team regularly to deliver management reporting and process improvement projects. This is a technical reporting and analytics role that requires excellent teamwork, communication, and leadership skills to be successful.

What you are good at

• Build data pipelines to pull together information from different source systems; integrating, consolidating and cleansing data; and structuring it for use in individual analytics applications
• Analyze data to determine root cause and/or provide quantitative answers to questions posed by leadership through meaningful data visualization
• Design, develop and fine tune published dashboards and reporting that is readily available to team members and leadership
• Automate data mining, analysis, and reporting to the extent possible and when doing so benefits CCT
• Effectively manage data analysis and reporting projects, as assigned, by leadership
• Recommend and drive ongoing improvements in CCT management reporting processes, procedures and functionality
• Identify opportunities to use data to drive enhanced business decision making and promote a data-driven culture
• Ensure data quality and consistency for all developed dashboards and reporting

What you have

• Experience in integrating differentiated systems with few or no relational variables
• Demonstrated capabilities with trending BI technologies such as Alteryx and Informatica
• Demonstrated capabilities with trending data viz technologies such as Tableau, Power BI, Qlik
• Hands-on, functional capabilities with SQL, Teradata, Oracle
• Ability to work in an agile environment
• Ability to present work to engineers (detailed solutions) and executives (high level value)
• General understanding of REST and the Web Services space
• Must be self-motivated, creative, and efficient in proposing solutions to complex, time-critical problems
• Proficient managing multiple priorities in a dynamic, geographically dispersed environment
• Demonstrated knowledge of Tableau products (Tableau desktop, Tableau server, Visualization, Tableau, Saas) with development and implementation experience
• Demonstrated Experience ETL, Data Warehousing, and SQL including database configuration and backend database management is desired
• Experience with tools like Tableau, Alteryx, R, Flexera, Remedy, CLARITY, Atlassian stack is highly desirable
• Experience in data modeling, analysis, design, testing, development and implementation
• Knowledge of application, data and infrastructure architecture disciplines desired
• Ability to collaborate with high-performing teams and senior leadership to achieve performance objectives
• Ability to work across multiple databases (Db2, MSSQL, etc.) and be ability to correlate data for analysis
• Exceptional reporting skills to access combine and analyze multiple data sources (strong comfort level with advanced formatting, formulas, graphs, pivot tables, etc.)
• Strong data mining and analysis, research, investigating and problem-solving skills
• Provide appropriate training, mentoring and support for Tableau and other BI tools to other analysts and business users. Facilitate communication upward and across project teams
• Extremely strong problem-solving skills
• Strong written and verbal communications
• Strong mathematical, analytical, and organization skills

Why work for us?

Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.

Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home-today and in the future. Explore further .

Schwab is committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. Please click here to see the policy.

Schwab is an affirmative action employer, focused on advancing women, racial and ethnic minorities, veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at or call .

TD Ameritrade, a subsidiary of Charles Schwab, is an Equal Opportunity Employer. At TD Ameritrade we believe People Matter. We value diversity and believe that it goes beyond all protected classes, thoughts, ideas, and perspectives.