Technical Support

Technical Support

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Job Description

Technical Support
Salt Lake City, UT
Direct Hire
$18.00 - $20.00 / hour

Job Description:
Our client is looking for a bilingual Technical Support Technician to join their team in Salt Lake City. Your primary responsibilities will include providing support via phone and email as well as troubleshooting issues for clients. An ideal candidate is someone who has a proven track record of solving customer problems while maintaining a calm composure, who is a problem solver, and who has excellent documentation and organizational skills.

Required Skills:

• 2+ years in a technical support role
• Excellent communication skills in English and Spanish
• Ability to troubleshoot customer problems
• Excellent documentation skills
• General troubleshooting experience for Windows 7, 8, & 9
• Basic knowledge of TCP/IP protocols

Bonus Skills:

• Salesforce Experience
• Experience in the Print Industry

Be a part of the ConsultNet difference. As a leading national provider of IT staffing and solutions, ConsultNet delivers exceptional services to startup, midmarket and Fortune 1000 companies across North America. Since 1996, we've partnered with clients to create rewarding opportunities for our consultants, successfully building teams that have surefire results.
In the past two years alone, we have placed more than 1,500 consultants in contract, contract-to-hire, or direct placement opportunities. We understand communication is key to finding the right job that matches your skills and career goals. For us, it's not just the work that we do; it's how we do the work. Our breadth of offerings extends to multiple IT positions in major markets throughout the country, see more at www.consultnet.com