Customer Service - Building Materials

Customer Service - Building Materials

12 Jul 2021
Utah, Orem 00000 Orem USA

Customer Service - Building Materials

Job Description

SUMMARY:

The individual in this role will be primarily responsible for serving and supporting our customers though effective use of superior customer service that meets each customer’s unique set of delivery and product requirements.

KEY RESPONSIBILITIES:

  • Deliver Customer Service by responding to customer needs thoroughly in a timely manner with accuracy and detail:

Develop and maintain a high level of product knowledge

Field and resolve customer issues and questions

Utilize consultative selling skills

  • Establish, develop, and service new customer accounts
  • Operate in a safe manner and maintain a safe work environment
  • Support Supply Center Team in attaining the overall goals and objectives of the business unit.
  • Accurate order entry
  • Follow and execute any additional direction given by Operations Manager that will assist in obtaining overall goals and objectives of the organization.

Qualifications

SKILL REQUIREMENTS:

  • Ability to multi-task and make business decisions in a constantly changing, fast paced environment
  • Composed under pressure
  • Results Driven
  • Self-Motivated and Enthusiastic with a positive attitude
  • Service Oriented
  • Effective Time Management
  • Organized and Detailed Oriented
  • Excellent Communication Skills - Written, oral and listening
  • Ability to learn and embrace new technology

KEY ACCOUNTABILITIES:

  • Deliver world class customer service experience
  • Operate in a safe manner following all company safety policies
  • Deliver on Operational Excellent requirements
  • Assist in achieving 100% policy compliance
  • Assist in obtaining overall goals and objectives of the organization.

EDUCATION AND EXPERIENCE:

  • College degree preferred
  • Preferably 2 plus yearsexperience in a retail/wholesale environment with a demonstrated success working with customers
  • Microsoft Excel, Office and Outlook experience
  • General knowledge of the building industry preferred but not required.

PHYSICAL REQUIREMENTS:

  • Frequent standing, walking, bending, talking and listening.
  • Location specific lifting requirements based on what the field requires.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Recruiters: Please note that Associated Materials, Alside and any of its affiliated companies does not seek or accept unsolicited resumes or offers of recruiting service associated with any published or unpublished employment opportunities. Any unsolicited information sent to AMI or any of its employees will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have authority to engage or authorize recruiting services. Any questions regarding recruiting services of any kind must be sent to jobs at associatedmaterials dot com.

#Indeed4 – Alside

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  • Our Benefits Total Rewards package available to our team: Full-Time and Flexible Schedules available (3-4 day work week with opportunity for additional days) Cost effective health offerings such as medical, dental, and vision Tele-medicine for easier access to healthcare Tax free Flex spending accounts to cover you and your dependents Paid Time Off and Sick Time Build your retirement nest egg quicker through our 401(k) with company match Basic life and accidental death insurance at no cost to you Employee Discounts and Perks are also available! Health and fitness related partnerships Legal services, Home and Auto Insurance, and even pet insurance Exclusive discounts on a wide variety of vendors, merchants, stores, tickets, entertainment, travel, and more! Our Property Managers/ Customer Service Reps also enjoy monthly bonus opportunities and career progression. We offer best-in-class-training to support your journey with us and enhance your skills. On-site company housing is available to employees at many of our locations. Hourly rate of $13.00 Job Description: Our Property Managers strive to be the best Customer Service Representatives in the industry. Work independently at multiple locations; spend time both inside and outside Assess customer storage needs and make suggestions, including offering packing and moving supplies Keep surfaces and high-touch areas clean; including sweeping, mopping, debris removal, and wiping windows Conduct daily storage unit inspections; confirm inventory availability and ensure spaces are ready to rent Manage, audit, balance cash drawer; prepare and make daily deposits Help keep customers current with payment and make collection calls when required Successful candidates come from a variety of customer service-centered sales environments including retail, restaurant, fast food or other service based companies. About Us: We owe our success to our driven and talented teams across all levels of our organization; from our Property Managers who interact with our customers every day to our District Managers who strive to ensure each member of their team is trained for success. Every team-member contributes to our success and is part of the reason we continue to grow and be the industry leader. And we appreciate each and every one of our 5,000 plus team members who come from all different races, backgrounds, and life experiences. We celebrate inclusion and value the diversity that each person brings to Public Storage. We welcome everyone to apply and hope to have you join our thriving community today! All your information will be kept confidential according to EEO guidelines. REFD0183REM1

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Job Details

  • ID
    JC16696795
  • State
  • City
  • Job type
    Full-time
  • Salary
    USD N/A N/A
  • Hiring Company
    Associated Materials
  • Date
    2021-07-12
  • Deadline
    2021-09-10
  • Category

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