Business Analyst

Business Analyst

Vacancy expired!

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Heartland Payment Systems' ProPay Technology team is currently looking for a Business Analyst to join the team! If you have experience in analytics and are interested in pursuing a career in payments please apply below!



As a Business Analyst, you'll be working on a variety of projects to analyze, advise, build, and test improvements to our processes for both the business and its users.



What will you be doing?

• Has the ability to identify business needs and determine solutions to business problems.
• Coordinates meetings with business users for requirements validation, scope definition, and release timeline for features and projects.
• Works closely with Product Manager to review feature backlog and prioritize development stories.
• Manages development backlog and sprint planning for developers.
• Explains requirements to developers and serves as a liaison between developers and Product Manager.
• Oversees project execution and user acceptance testing. Coordinates UAT activities with internal and external users.
• Assists Product Manager on client onboarding implementations.
• Works with sales and support teams (Implementations, Underwriting, Product Ops, etc.) to ensure applications are running smoothly.
• Reviews, analyzes, and evaluates business systems and user needs.
• Writes detailed description of user needs, program functions, and steps required to develop or modify applicable applications.
• Publishes, reviews and gets approval on user stories, requirement documents and release notes.
• Helps with user testing to confirm issues/bugs/results of specific features with development team to expedite fixes/releases.
• Assists the production support and development teams during application releases. Creates and broadcasts release notes to stakeholders.
• Coordinates with the training department as needed to help with user training of new features/functionality.
• Works with peers and leaders within the team to implement improvements in project planning and execution.
• Participates in all sprint ceremonies and documents and communicates action items.
• This position will report to the Director, Product.
• Duties may change based on business needs.
  

What are the requirements?

• Strong organizational skills are a must.
• Ability to speak, listen and write in a clear, thorough manner using appropriate and effective communication skills
• Understanding of contemporary requirements elicitation, analysis, specification, validation, and management practices, and the ability to apply them in the context of a given project required.
• An understanding of how to practice requirements engineering according to the specific software development life cycle approach practiced in a given environment required.
• An understanding of project management concepts and how business processes and information systems are developed required.
• Application domain knowledge is a plus.
• Merchant Boarding experience is a plus.
  

Education/Experience:

• 3-5 years of experience in Systems Analysis, Information Management, or a related area of specialization required.
• 1-2 years writing User Stories under the agile methodology required.
• Experience with tools such as Rally or VSTS (TFS), Word and Visio required.
• Bachelor's degree preferred.
  

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.