Vacancy expired!
Yardi Systems, the leader in asset and property management software, is currently seeking Associate Technical Account Managers to join their growing office in Draper, UT!
As an Associate Technical Account Manager for Breeze you will support Yardi clients via phone, email and live chat to provide support and client satisfaction. Associate Technical Account Managers are organized, strong communicators who have a technical proficiency and have some knowledge of the Property Management industry and Yardi products.
Responsibilities
Implement Yardi Breeze by assisting clients with system setups, training and technical support
Research and troubleshoot escalated application issues
Maintain knowledge of Yardi products
Follow company policies to maintain SAAE16 and PCI compliance
Effectively communicate with the client, account management and other team members
Fulfill support inquiries requested by clients
Complete tasks in a timely in support of client expectations
Follow best practices for Yardi products and service support
As appropriate be available for clients during evenings, weekend and holidays
Requirements
Bachelors degree in Business or related degree or equivalent experience
Prior customer service support experience
Previous software of technical support experience desirable
Knowledge of generally accepted accounting principles desirable
Strong verbal and written communication skills
Ability to provide support via phone, email and live chat
Regular attendance and a regular work schedule is an essential function of the job
PLEASE APPLY TO: http://www.yardi.com/about-us/career-opportunities/?jobRequested=11737
Yardi Systems is a successful independent software company with a proven history of growth and market leadership in the multi-billion dollar global commercial real estate industry. We employ talented, motivated and innovative people that are focused on delivering superior solutions to our clients and are passionate about working with other highly skilled professionals in team environments.
If you are seeking an opportunity to join a winning team, work with the latest Microsoft technologies and develop your career, then Yardi Systems is the place for you. We have a pleasant and casual work environment, competitive salaries, and a comprehensive benefits package. Our corporate culture stresses integrity, respect, trust, responsibility, and fun.
EOE Race/Gender/Disability/Vets
