Customer Service Reps (West Valley City,)

Customer Service Reps (West Valley City,)

26 Jul 2024
Utah, Salt lake city 00000 Salt lake city USA

Customer Service Reps (West Valley City,)

Vacancy expired!

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MMC is hiring for inbound call center taking calls for the tolling lanes

Job duties include but are not limited to:

•Opening accounts for customers, verifying all information ensuring it is entered correctly.

•Verifying security information on an account before any account details are given to caller including account number, name and security question.

•Verifying information on an account, including name, phone number, address, account balance, etc.

•Taking payments on personal/business accounts and violations.

•Explaining how violations occurred and how to prevent them in the future.

•Going over transaction/payment history on account.

•Answering general questions regarding the lanes and accounts.

•Assisting with website log in and online account navigation.

•Enter detailed notes in all accounts accessed

We are looking for employees who are:

•Very detailed oriented.

•Excellent verbal and written communication skills

•Great active listening skills.

•General computer knowledge

•Multi-tasking

•Ability to sit at a computer for long periods of time

•Friendly and courteous

Pay is $13 hr.

Hours: Monday through Friday schedule would be anytime between the hours of 9:00AM and 7:00PM

If you are interested, please email Erin at emcafee@mmcgrp.com and we will get you through the process.

Thank you,

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