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Open Date 09/16/2020Requisition Number PRN24322BJob Title Parking Services OfficerWorking Title Parking Services Officer Medical ProfessionalsJob Grade BFLSA Code NonexemptPatient Sensitive Job Code? NoStandard Hours per Week 40Full Time or Part Time? Full TimeShift DayWork Schedule Summary8:00AM-4:30PM Monday to Friday, some weekends.VP Area PresidentDepartment 00450 - Commuter Services - OperationsLocation CampusCity Salt Lake City, UTType of Recruitment External PostingPay Rate Range 9.62 to 17.31Close Date 09/30/2020Open Until Filled NoJob SummaryProvides excellent customer service while patrolling the University of Utah Hospital areas parking lots or streets enforcing parking policies and regulations in order to keep parking areas accessible to authorized permit holders and special-use patrons.This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned the job.Responsibilities1. Provides excellent customer service to all students, staff, employees, and visitors on the University of Utah Campus.2. Patrols University parking lots on foot, by bicycle, and/or by patrol vehicle checking for proper permits, parking violations, and issuing citations as outlined by the University of Utah and the State of Utah.3. Providing visitors and registered users of the campus parking system information and assistance in understanding parking and traffic regulations and informing of the availability of parking in various areas of the University.4. Processes copies of issued citations and completes forms related to work performed during shift.5. Assists Supervisors with impounding vehicles with excessive outstanding tickets, in tow away zones, or as directed by authorized entities in accordance with departmental procedure.Minimum QualificationsTwo years related parking enforcement experience, or equivalency; a valid Utah’s Driver’s License; and demonstrated human relation and effective communication skills required. Must be able to pass a background review.PreferencesProblem solving skills. Demonstrated computer experience including word processing and excel spread sheet skills. Knowledge of U of U commuter policy and procedures and Utah State Parking Codes. Ability to evaluate and resolve parking payments and issues as well as payment options for impounded customers. Ability to handle high stress and crisis situations; and have a commitment to provide excellent customer service. Ability to multi-task.The incumbent may be required to work overtime hours during special events, weekends, and holidays as necessary.Type Benefited StaffSpecial Instructions SummaryAdditional InformationThe University of Utah is an Affirmative Action/Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, University of Utah policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law.To inquire about this posting, email: employment@utah.edu or call 801-581-2300. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities. To request an accommodation or for further information about University AA/EO policies, please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/ TDD ), email: oeo@umail.utah.edu .The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.This position may require the successful completion of a criminal background check and/or drug screen.The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.This position may require the successful completion of a criminal background check and/or drug screen.
