About 24-7 Intouch
Netflix is revolutionizing the way people watch TV and movies. Are you passionate about entertainment and technology? We're in search of dynamic Customer Service Representatives who are curious, innovative and excited to join a high-performing team providing exceptional customer service over the phone to current and future customers.
In this role, you'll be helping customers binge-watch their favorite Netflix series, but working for 24-7 Intouch.
As a Netflix Customer Service Representative, you will...
Provide exceptional customer service in a non-scripted world
Perform basic-level technical troubleshooting
Be a professional multitasker
Drive your own performance within a team environment
Give and receive feedback regularly
Be flexible to work various schedules (and show up on time)
Performs other duties as assigned
As a Netflix Customer Service Representative, you love...
Watching movies and TV shows (bonus points if you're a Netflix binge-watcher)
Having conversations with people you don't know
Learning new things and finding creative ways to solve problems
Fast-paced work environments
As a Netflix Customer Service Representative, you have...
A high school diploma (or GED equivalent)
Great typing skills (at least 35 words per minute)
People experience (customer service experience preferred)
Amazing phone presence (people can literally hear you smiling)
Experience using a streaming player or gaming system (Playstation, Wii, Xbox, AppleTV, iPad)
An understanding of basic computer and home networking terminology (operating systems, browsers, routers, modems, etc)
Health/Medical, Dental and Vision Benefits (if applicable)
Term of Contract: