Vacancy expired!
Burlington Subaru is searching for a Service Assistant to join its growing Service Department! The Service Assistant is responsible for supporting the service department by answering customer phone calls, addressing customer inquiries, helping to schedule service appointments, and organizing/filing department paperwork. Primary goals are to maintain outstanding customer service in support of service department goals.
Requirements:
Must be able to provide customers with an amazing service experience
Answer Subaru phone calls (schedule appointments, answer questions, communicate with service advisors)
Cashier Subaru paperwork
Call no-show appointments for Hyundai and Subaru
Check Subaru recalls for appointments the following day
Call customers without an email address for appointment reminders
Writing/mailing out recall postcards as needed
Making labels, assembling and sending out maintenance booklets every month for new cars
Various service department tasks as assigned (address changes/deletions, deleting outdated/incorrect customer emails, etc.)
Call customres when their parts are in/schedule appointments
Call customers to come in for second maintenance
Scan daily completed repair orders
Check group voicemail and call customers back as needed
Benefits:Our company is proud to offer the following benefits:
Fun and Collaborative Environment
Community Driven Organization that Supports Local Causes
Medical with HRA (Family coverage offered; single only coverage paid 100% by the company)
Dental (Family coverage offered; single only coverage paid 100% by the company)
Life Insurance (Paid 100% by the company)
Colonial Life / UNUM Insurance
Flexible Spending Account
Paid Vacation
Paid Sick Days
Paid Holidays
401(k) Employer Contributions
Paid Training
Paid Volunteer Days
Vehicle Purchase Program
Special Employee Pricing on Vehicle Service and Parts
Employee Outings and Activities
Location:
351 Shelburne Road, Burlington, VT 05401
Take a right off I-89 (Exit 13) about a mile down on the left.
To Apply Please Visit:https://www.burlingtoncars.com/employment/careers.htm