Customer Service Representatives/ Assistant Store Managers Needed (Milton, VT)

Customer Service Representatives/ Assistant Store Managers Needed (Milton, VT)

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Customer Service Representative

General Summary: As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.

Principle Duties & Responsibilities:

• Provides customer engagement in positive and approachable manner.

• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.

• Independently stocks shelves and recovers merchandise in the store.

• Accurately handles customer funds and processes transactions using the POS system.

• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.

• Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery, or drug store environments.

Physical Requirements: Ability to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

Skills & Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Job: Customer Service Team Members

Primary Location: VT-Milton-09263/W VT MILTON|09263/W VT MILTON |209 ROUTE 7S | Milton 5468

Job Level: Entry Level

Education Level: High School Diploma/GED (±11 years)

Shift: Variable

Travel: No

Apply in Person or Online: https://familydollar.taleo.net/careersection/9/jobdetail.ftl?lang=en&job=CUS23030

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Assistant Store Manager

General Summary: As a Family Dollar Assistant Store Manager you will responsible for providing exceptional service to our customers. A key priority includes assisting the Store Manager in the daily operation of the store. Under the direction of the Store Manager, you will also be responsible for maintaining inventories, store appearance and completing daily paperwork.

Principal Duties & Responsibilities:

•Greets and assists customers in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns.

•Maintains a presence in the store by providing excellent customer service.

•Ensures a clean, well-stocked store for customers.

•At the direction of the Store Manager, supervises, trains, and develops Store Team Members on Family Dollar operating practices and procedures.

•Assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store.

•Assists Store Manager in ordering merchandise and record keeping to include payroll, scheduling and cash register deposits and receipts.

•Supports Store Manager in loss prevention efforts.

•Assumes certain management responsibilities in absence of Store Manager.

•Follows all Company policies and procedures.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to read, interpret and explain to others operational directives (e.g., merchandise schematics, etc).

Experience: Prefer store management experience in retail, grocery, or drug store environments.

Physical Requirements: Ability to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

Skills & Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Job: Assistant Store Management

Primary Location: VT-Milton-09263/W VT MILTON|09263/W VT MILTON 209 ROUTE 7S Milton 5468

Job Level: Team Leader

Education Level: High School Diploma/GED (±11 years)

Shift: Variable

Travel: No

Relocation Assistance: No

Apply in Person/Online: https://familydollar.taleo.net/careersection/9/jobdetail.ftl?lang=en&job=ASS09211