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When all is said and done, standing for something is the heart of any organization.
At Maine Course we embrace differences, inspire and motivate people, and create a family environment.
No pretenses, just lots of fun and hard work.
The right team, the right leaders and the right environment produce great results. Learn more about our culture and see if we are a fit for you.
Job Description Summary:
The Front Desk Agent is to provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees and visitors.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES:
Check guest in, ensuring proper credit is received, special requests are noted and fulfilled and accurate information is established.
Provide exceptional customer service with smile and empathy.
Thoroughly complete all guest transactions.
Promote and sell special hotel programs.
Interact with staff in a professional manner, assisting other departments with necessary information
Communicate all pertinent information to the Front Office Managers and department Supervisors.
Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
