Vacancy expired!
Please Note: Thank you for your application and interest in United Way Worldwide. These uncertain times have disrupted our workflows and extended many application review timelines. Our promise to you, the candidate, is that we will contact you once there is an update on the position/s for which you applied. Thank you for your patience.
The on-site Manager plays a key role in supporting the technology needs of internal and external customers; supporting A/V equipment and technology training for regular equipment users; aiding with the setup, production and customer service support for online meetings. The United Way Worldwide property includes integrated A/V solutions in a large auditorium, classroom environments, innovation lab, various breakout and meeting spaces. The Manager is responsible for the overall delivery of assigned work projects within the scope of A/V systems and equipment, troubleshooting, responding to and resolving help desk tickets, being the on-site subject matter expert (SME) for online meeting platforms and support to include Zoom, Microsoft Teams, and Adobe Connect. Manager will determine work tactics and priorities, project deliverables and resource requirements. The manager will manager in scope vendors and contractors and manage budget and billing. Participates in the development of departmental work plans, processes and systems.
Please Note: Videography, Photography, Multimedia production, video production, graphic and creative design, advertising, and photo shoot work is outside the scope of this position. This essential position requires on-site, hands-on experience with A/V equipment and infrastructure, working and training experience using the online meeting platforms and collaboration tools listed above, the ability to consult with diverse cross functional groups on topics related to A/V and meeting platform needs, and be a member of the overall technology support team.
KEY RESPONSIBILITIES/ESSENTIAL DUTIES OF POSITION
An individual must be able to perform each essential duty listed below at a satisfactory level:
The Manager is responsible for coordinating logistics, and where necessary, setting up and supporting the various events and classroom/training rooms for United Way Worldwide. Responsibilities include:
Daily operations of all A/V systems and services
JOB REQUIREMENTS
Minimum requirements include:
Bachelor’s degree or commensurate experience.
Minimum requirements include experience with some or all of the following:
Excellent working experience with online meeting and collaboration tools such as Enterprise Zoom, Microsoft Teams, Adobe Connect Pro, Cisco’s Web-Ex, and GoToMeeting.
This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.
ABOUT UNITED WAY WORLDWIDE
United Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you.
United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail katherine.graham@uww.unitedway.org or call 703-683-7860 and provide the nature of your request and your contact information.
We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply.
United Way Worldwide is located in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including: health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more.
UNITED WAY WORLDWIDE’S DIVERSITY, EQUITY & INCLUSION STATEMENT OF PRINCIPLE
We take the broadest possible view of diversity.
We value the visible and invisible qualities that make you who you are.
We welcome that every person brings a unique perspective and experience to advance our mission and progress our fight for the health, education, and financial stability of every person in every community.
We believe that each United Way community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.
We strive to include diversity, equity, and inclusion practices at the center of our daily work.
We commit to using these practices for our business and our communities.
Join us in embracing diversity, equity and inclusion for every person in every community.
LIVE UNITED.
Thank you for your interest in employment with United Way Worldwide. You will be contacted if your qualifications are a good match and you are selected for an interview.