Vacancy expired!
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
None
Clearance Level Must Be Able to Obtain:
None
Suitability:
DHS EOD
Public Trust/Other Required:
BI Full 6C (T4)
Job Family:
Systems Engineering
Job Description:
GDIT, a Federal marketplace leader in next-generation IT solutions and services, is seeking highly qualified and motivated IT professionals like you who are eager to contribute to our critical Homeland Security missions. For the Department of Homeland Security (DHS), GDIT provides enterprise IT services for DHS's biometric identity management system (IDENT) and the Office of Biometric Identity Management (OBIM) to store, match, share, and analyze biometric and biographic data in support of DHS's strategic mission. GDIT's O&M services support break-fix of current OBIM functional capabilities, as well as security remediation activities and developmental engineering (such as prototyping new code or configurations of OBIM functionality). At the most critical moments of change, we're there - bringing the resources, solutions, and expertise to help our clients take on some of the world's biggest challenges - and GDIT is excited to offer you a unique opportunity to join a best performing O&M team supporting one our nation's most critical national security, law enforcement, immigration and border management, and intelligence missions.
GDIT is looking for a Problem Management Engineer/Analyst for the DHS OBIM program to serve as one of the key member of the Service Delivery Team, aligning the most effective IT resources to the restoration of system and business services, root cause analysis, and problem analytics within ITIL disciplines. The Problem Management Engineer/Analyst will support the program's problem management process and performs analysis on specific incidents to identify root cause. The ideal candidate will project high energy, possess a passion for state-of-the-art technology, and speak comfortably from a technical perspective to a diverse audience: clients, partners, vendors, and across the GDIT team, both technical and non-technical. Specific responsibilities include, but are not limited to: