Vacancy expired!
Join our Charlottesville, VA store team in the role of Assistant Store Manager! We are seeking candidates interested in working 30-40 hours per week. Apply today!
Position Summary:
In partnership with the Store Manager, the Assistant Store Manager plays a vital role in effectively carrying out the day-to-day operations of the store and engaging customers with the highest level of customer service. This role is key to promoting and maintaining a positive work environment for all staff and volunteers while achieving or exceeding sales goals.
Main Position Duties/Responsibilities:
The Assistant Manager partners with the Store Manager, and at the discretion of the manager, may take the lead on several aspects of the store's management, including but not limited to: Ordering and maintaining outside vendor products, recruiting and developing store volunteers, developing community partnerships and outreach opportunities, training and developing store staff, and maintaining visual merchandising and marketing standards.
In addition, and most importantly, the Assistant Manager is the sales lead and should spend at least 75% of work time on the sales floor engaged in customer service. The Assistant Manager leads the sales team by example and direct mentoring by demonstrating the Ten Thousand Villages selling process, command of product knowledge, and effective customer service skills.
Preferred Experience, Skills and Abilities:
2 - 3 years’ experience in retail management and/or sales
Self-motivated, outgoing and enjoy working with people
Confident in arithmetic and data entry skills, including the ability to balance registers and complete bank deposit paperwork
Working knowledge of basic computer applications such as Microsoft Word, Excel and the Internet
Excellent organizational and problem-solving skills
Ability to execute multiple tasks simultaneously while maintaining awareness for details
Ability to communicate clearly and be a leader of a driven store team
Ability to attractively display merchandise according to company guidelines
Commitment to maintain compliance with company dress codes and policies
