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Job ID: 5554678Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Required locations for this position are: 101 N. Independence Mall East, Philadelphia, PA 19146 or 200 Schulz Dr, Red Bank, NJ 07701 or 8830 Stanford Blvd, Columbia, MD 21045 or 1751 Pinnacle Dr, Mclean, VA 22102 or 18977 Munchy Branch Rd, Rehoboth Beach, DE 19971 or 409 Broad St, Sewickley, PA 15143 or 214 Senate Ave, Camp Hill, PA 17011 or East 80 Route 4, Paramus, NJ 07652 or 190 River Rd, Summit, NJ 07901. Candidate must reside within a reasonable commute to the one of the addresses listed in the posting but will have the option to work from home.Wells Fargo is looking to hire a Loan Closing Manager 1 in our Home Lending Department who has a strong desire and passion to manage a team of closers.Roles & Responsibilities:Leads and oversees activities of a loan production, loan servicing, commercial or real estate construction loan team which may include a large single business function or multiple business functions.
Responsible for loan processing, documentation, pre-closing/closing tasks, monitoring, loan servicing or may include underwriting activities.
Ensures compliance with Wells Fargo, investor, legal, regulatory or business policies.
Responsible for hiring, coaching, developing and supervising exempt/non-exempt production, servicing, documentation, administrative support staff and/or senior Specialists.
Accountable for ensuring quality customer service provided to internal/external customers.
Develops and implements operational, servicing, or documentation procedures, methods and work systems.
May have direct supervision of Team Leads who provide work direction to the team. May oversee quality control process and/or may assist with budget process.
This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.
As an Employee Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:Lead your team with integrity and create an environment where your employees feel included, valued, and supported to do work that energizes them.
Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing and developing employees, identifying and managing risks, and completing daily management tasks.
Required Qualifications:4+ years of experience in one or a combination of the following: customer service, loan administration, collections, or sales environment
1+ year of team leadership or management experience
Desired Qualifications:Intermediate Microsoft Office skills
Strong analytical skills including the ability to analyze financial metrics
Excellent verbal, written, and interpersonal communication skills
Ability to interact with all levels of an organization
Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
Mortgage industry experience
Experience managing a pipeline of work from assignment to completion
Knowledge and understanding of loan administration: processing, underwriting, and closing
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
Experience resolving and working through escalated and complex customer issues
Experience interpreting and applying state, federal, and agency legal and regulatory compliance requirements
Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and-comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.
This position requires compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.
Ability to provide and work from a home office
Job Expectations:Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and-comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.
This position requires compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.
Ability to provide and work from a home office
How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psc/PSEA/APPLICANTNW/HRMS/c/HRSHRAMFL.HRSCGSEARCHFL.GBL?Page=HRSAPPJBPSTFL&FOCUS=Applicant&SiteId=1&JobOpeningId=5554678&PostingSeq=1.All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
