Rental Sales Agent (Virginia Beach & Chesapeake)

Rental Sales Agent (Virginia Beach & Chesapeake)

24 Jul 2024
Virginia, Hampton roads 00000 Hampton roads USA

Rental Sales Agent (Virginia Beach & Chesapeake)

Vacancy expired!

Rental Sales Agent Position

Kindred Automotive is a small independently owned and operated rental car company with a worldwide brand that is committed to quality, innovation, customer satisfaction and employee development. We are a locally owned and rapidly expanding and growing. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

As a Rental Sales Associate, you will provide superior, friendly, and efficient customer service at time of rental and return, while also promoting our additional products and services. Facilitates rental process; verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Pleasantly handles and resolves customer questions, comments, and complaints while working face-to-face in a local market location. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.

The ideal candidate for this position is energetic, motivated by money, has a passion for customer service and enjoys working in a fast paced environment.

At Kindred Automotive, we know your success is our success. In your first few weeks, we provide you the training to attain your sales goals and maximize your earning potential by using our proven sales techniques.

This positions pay rate is $9.00 per hour with the potential for monthly bonuses.

Cleaning of vehicles, including but limited to washing the outside vacuuming and wiping interior panels, dash and windows. Moving and parking of rental vehicles.

Make eye contact and greets all customers; identify and attend to customer by name, verify rental agreement and reservation, thank each customer at the conclusion of their transaction.

Answer customer questions and provide assistance based on each customer's needs and requests

Ensure a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes; review rental parameters with all customers to ensure a complete understanding of rates and service charges, verify return date and time on the rental agreement is accurate and reviews all charges at the time of vehicle return.

Prepare Rental Agreement Folder with all required information. Offer all customers assistance with directions, maps, local area information and appropriate service information.

Answer telephone in a friendly, helpful and prompt manner.

Work on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty.

Maintain appearance of rental counters and customer areas to present a neat, orderly and safe condition; ensure counter is stocked with appropriate supplies to provide smooth and effective counter service.

Assist customers within the queue to minimize any wait time and provide the most efficient service possible.

Must be at least 18 years of age.

High School Diploma or G.E.D. required.

Minimum of 1 year experience handling customer service responsibilities.

Must be able to understand, read, write, and speak English.

Must have a valid driver's license (no more than 2 moving violations and/or at-fault accidents within past 3 years)

No drug or alcohol related convictions on driving record within the past3 years (DUI/DWI).

Added advantages will be experience in; IT networking, social media advertising and Automotive repair shop/ body shop experience or general marketing.

Must be available on weekends. We are open 7AM to 7PM Mon-Friday and 8AM to 4PM Sat-Sun- flexible scheduling available and average up to 35hrs weekly working both locations.

AGAIN minimum counter sales threshold, and cleaning of vehicles, including but limited to washing the outside vacuuming and wiping interior panels, dash and windows. Moving and parking of rental vehicles.

PLEASE PUT "AVIS" IN SUBJECT ON EMAIL RESPONSE OR IT WILL BE DELETED WITH-OUT REVIEW.

Location: Va Beach & Chesapeake

Compensation: $9.00 - hourly with monthly bonuses

Principals only. Recruiters please don't contact this job poster.

Please, no phone calls about this job!

Please do not contact job poster about other services, products or commercial interests.

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