Title: Customer Relationship Manager Location: Richmond, VA (Hybrid) Duration: Long-term Note: This is a hybrid role, requires onsite 3 days a week with 2 remote. Skills: Bachelors degree or strong in related experience. Strong communication skills in writing, speaking and presenting with leadership of all levels. Ability to listen, build rapport, and develop credibility as a strategic partner. Be able to shift opinions using influence over positional power. Skilled and experienced at conflict negotiation and resolution; Experience dealing with difficult customers. Ability to share-ownership and drive results as a team. Ability to focus on purpose, value, and results, rather than solutions. Ability to connect strategy to execution; Strategic thinker. Nice to have: Business Relationship Management Professional (BRMP ).
