Vacancy expired!
Description If you love building solid customer relationships, you might be the Customer Service Representative Robert Half is looking for. Are you articulate and highly-skilled? This Customer Service Representative position could be an excellent career opportunity for you! This short-term contract / temporary to hire Customer Service Representative position could be for you, if you're available to work in Richmond, Maine. If you're at your best when working in a dynamic, rapidly-changing call center, this could be the position for you.Your responsibilities in this role
Manage the fielding and sending of important written business correspondence
Be a part of business development by by actively cross-selling and referring customers
Offer friendly, accurate customer service in a timely fashion
Receive and place telephone calls Requirements - Strong computer skills including customer database systems
Strong communication and interpersonal skills (verbal, written, and listening)
Microsoft Office knowledge required
Experience performing extensive research to resolve complex customer inquiries
Strong customer service and office administrative skills
Demonstrated ability to interact effectively with internal and external partners and clients/customers
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Comprehensive knowledge of Answering Inbound Calls
Proficiency in Detailed Review
Microsoft Excel experience required
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Positive attitude and an engaging businesslike approach
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .
