Desktop Tech Support // VA // F2F interview // Onsite Work
Vacancy expired!
Desktop Tech Support Richmond, VA 10 Months
Need F2F interview
Complete Description:
local candidates strongly preferred
onsite interviews required, NO exceptions
candidate must possess a valid drivers license
the selected candidate will need to work ONSITE 100%
Position will require some overnight travel to statewide locations (with advance notice) and a valid drivers license is required. Candidate will either drive a state vehicle or a rental car. Candidate will pay out of pocket for expenses, then be reimbursed by the agency.
The VDOT IT AV/Desktop Support Technician position entails:
Provides on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues and audio/video conferencing related issues
Coordinates and act as Moderator for high visibility Executive conferences
Works directly with customers to assist in setup/break down and operation of electronic presentations via audio/video conference equipment
Provides on-site and virtual desktop support for in house Electronic Bulletin Board computers
Schedules, setups, and monitors point-to-point, multi-point, dry run, and ad-hoc audio/video conferences
Performs video camera, live stream and audio recordings
Performs media editing for customer playback, archiving, and publishing final formats to support special events and conferences as video production team
Sets up and operates audio system for live events and ceremonies, and assist video production requirement
Conducts site surveys to establish AV/VTC equipment customer requirements
Must be able to lift and/or carry no more than 50 pounds of AV/VTC equipment
Job requires some travel and overnight stays
Performs administrative tasks such as inventory tracking, checklists, forms, and meeting binders
Skills:
Ability to utilize troubleshooting tools and skills in managing and administering desktops, laptops, and wireless devices
Required 5 Years
Windows 7/10, Microsoft Office, Project, Visio, SharePoint, Gmail, MAC & PC Audio/video editing software High Level of Customer Service Required 5 Years
Provide on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues Required 5 Years
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