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Towers Crescent (12066), United States of America, Vienna, VirginiaAt Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.Manager, Project Portfolio ManagerAt Capital One, we think big and do big things. We were the first company to develop and offer mass customization and personalization of products, and we have been innovating relentlessly ever since. Today we are a high-tech company, a scientific laboratory, and a nationally recognized brand all in one that reaches fifty+ millions of consumers. We are a passionate and entrepreneurial team that embraces bold ideas, fosters collaborations and delivers great consumer experiences.If you have the drive for building amazing digital products that impact the lives of millions daily, we want you! At Capital One, we’re looking for a few self-driven technologists to work as a Product Portfolio Managers in our product group. To fit in, you have to be jazzed about delivering amazingly simple experiences that make life easier for our customers. You’ll also need to be equally comfortable talking to techies in our sprint teams as you are jamming with our designers or communicating with our analytically minded bankers.General Responsibilities:
You are passionate and curious about the technology-driven world, and empathetic to solving our customer’s needs.
You’re going to be responsible for working with our LOB partners to deliver a great customer experience,
Working with our LOB product teams, you’ll need to identify opportunities and uncover untapped needs through customer research and interaction data
Collaborate with internal stakeholders and business lines to translate their business strategies, understand their user experience and identify where there is impact to Digital Products
Partner with Lines of Business and Product Owners to review, groom and define Customer Business Intent to understand level of effort
You possess the ability to deliver on those insights by driving product vision and strategy to position our digital products alongside our core financial products
You understand how to use tradeoffs between UX patterns, user group served, short and long term development patterns, timing, and money to deliver the highest value.
Working with our engineering teams, that vision you clearly articulated will need to turn into a simple, intuitive experiences that serves our customer’s banking needs
As a Portfolio Product Manager, you’ll be working with the LOB to onboard to Customer data platform and ensure their data experience is protected and aligning to our goals
A great communicator (and can prove it) both written and in person
Strong vocabulary in design and technical areas
You don’t mind getting out and traveling to our internal and external customers 20% of the time
Here’s what you’ll need to be successful:
Be a collaborative team player with the ability to navigate and influence the organization
Be comfortable establishing relationships across levels within the organization including senior leadership
Understand customer expectations.
Strong analytical, interpersonal, collaboration, communication (written, verbal, and technical), presentation, negotiation, influence and problem-solving skill
General Qualifications:
Bachelor’s Degree or military experience
At least 3 years of experience in digital product management
Preferred Qualifications:
3+ years of experience translating business strategy and analysis into consumer facing digital products
2+ years of experience in Agile product management
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
