Vacancy expired!
Who are we?
The mission of the Compass & Key Realty Group is to provide the premier customer service experience for each home seller and home buyer we work with. Knowledge weve gained through years of working in the local market empowers us to provide our home buyers and sellers with the advice they need to make informed decisions. Whether its selling a home, searching for a home, or negotiating a contract, each member of the Compass & Key Realty Group is an experienced real estate professional who applies their expert skills to each step of the process to help each client achieve an outstanding result.
Who are we looking for?
The Executive Assistant is an individual who is willing and able to earn the right to be an Assistant Executive. This person relishes the opportunity to build, implement, and manage multiple systems with minimal supervision. The Executive Assistant is deeply committed to completing tasks the right way with a high degree of quality, attention to detail, and consistent communication. This person has immense focus and can do one thing for a long time without getting distracted. This individual may exhibit some drive and desire to influence; however, the overriding marker of his/her behavior is persistence and stability.
An Executive Assistant is deeply committed to supporting the lead agent in achieving greater and greater levels of success, and to growing his/her own skills and developing into a supportive leader within the team. As the success of the team grows, this individual will be responsible for hiring, training, and leading additional team members to ensure all administrative tasks of the lead agents business continue to be completed to high standards with maximum efficiency.
What will you do?
These are the standards a well-above-average performer will maintain or exceed:
Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support
Provide exceptional customer service throughout the entire closing process
Responsible for all financial systems, including maintaining the books, paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports
Oversee all contracts through closing
Create and maintain an operations manual that documents all systems and standards
Coordinate the purchase, installation, and maintenance of all office equipment
Be the first point of contact in handling customer inquiries or complaints
Keep the lead agent informed regarding any problems or issues that need to be handled
Responsible for hiring, training, consulting, and holding accountable all additional administrative team members
Essential duties and responsibilities
System development, implementation, and management
Act as liaison between real estate agents, clients, attorneys, escrow companies, and mortgage brokers during the process of a real estate sale and effectively manage the administrative tasks involved in closing a sale
Create timelines and follow up with individuals as needed to ensure all deadlines are met and contingencies are released
Understand the contracts in order to summarize all important terms, conditions, and contingency dates
Communicate with the agent several times throughout the transaction including all important dates, missing documents, calendar reminders, file compliance status, etc.
Communicate regularly with the client to send them reminders, check in, and let them know what to expect in each step of the closing process
Establish relationships with all third parties including lenders, inspectors, appraisers, and all agents in order to ensure a smooth closing process and share relevant information
Be the first point of contact/resource for all questions that arise throughout the closing process from agent (and client, attorneys, lenders, appraisers, other transaction coordinators/Realtors, etc.)
Bookkeeping (A/R and A/P)
Communications/Interactions
Lead Agent daily
Agent Team daily
Buyers/Sellers/Vendors daily
Management Responsibilities
None at this time. A talented performer will quickly move up.
Knowledge/Skills
Strong written and verbal communication skills
Exceptional organizational and project management abilities
Bookkeeping skills
Great ability to focus
Concerned about doing things the right way
Calm under pressure
Learning based
Service-based attitude
Proven ability to succeed
High school graduate
Real estate license is a plus
13 years of service and management experience
35 years of administrative experience
