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734718BRJob Title:Customer Experience Specialist, SeasonalJob Category:Store AssociatesLocation Number:000434-Roanoke-StoreJob Description:As the Best Buy Seasonal Customer Experience (CE) Specialist, you will deliver friendly, fast & accurate processing of all customer transactions in the front lanes. You will also assist customers with learning about and purchasing the latest technology products to meet their needs. As a CE Specialist, you will be responsible for creating an engaging, fun, and fulfilling experience for our customers as they move throughout the store and close out their transactions. Through a comprehensive onboarding and training program, you will become an expert in all our product categories while learning about the latest cutting-edge technology.Key Responsibilities:
Greeting and welcoming customers to the store in addition to making sure their visit was engaging and satisfying – making sure every customer goes away feeling excited about the next step in their technology journey.
Accurately processes transactions associated with both in-store purchases and online order pick-ups.
Applies the appropriate knowledge and expertise through ongoing learning and self-development to enable an excellent customer shopping experience.
Stays up to date on Best Buy products and in-store service offerings and provides complete solutions to customers during each transaction.
Maintains a clean, well-stocked and inviting store appearance in all areas.
Receive and organize online orders for efficient customer pick-up.
Basic Qualifications:
Ability to work successfully as part of a team
Ability to work a flexible schedule inclusive of holidays, nights and weekends
Strong ability to prioritize and multi-task in a fast-paced environment
Preferred Qualifications:
Prior experience working in customer service, sales or related fields
Req #:734718BRAddress Line 1:4707 VALLEY VIEW BLVD NWCity:RoanokeState:VAZip:24012Job Level:Entry LevelEmployment Category:Occasional SeasonalBrand:Best BuyAbout Us:Best Buy Company and its Family of BrandsBest Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.Additional Job Information:Join our team!While you're busy delivering on our belief of making technology work for our customers, we're working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.Ready? Let's do this!If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours.Not ready to apply? Connect with us on LinkedIn , Facebook at https://www.facebook.com/bestbuy/ , or Twitter at https://twitter.com/bestbuycareers .Search Categories:Retail Jobs
