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Job Summary Realize your most important career aspirations as you support clinicians and patients with your skills and attention to detail. At Carilion Clinic, our team provides office support in a forward-thinking environment. You will thrive through extensive training, supportive leaders and potential for advancement. Carilion offers comprehensive benefits, paid time off, and tuition options. Join a team where your skills and ideas will make a difference in the health of our patients and the communities we live in.The Healthcare Administrative Associate prioritizes and performs clerical duties to maintain basic front office workflow functions vital to the effective and efficient functioning of the medical practice, clinic, and/or department.The Healthcare Administrative Associate job duties include, but may not be limited to the following:
Greets, screens, and provides service to patients and visitors
Processes mail, faxes and other documents
Maintains multi-line phone system/switchboard
Schedules, registers, check in/out patients
Maintain medical records
Performs data management, spreadsheet functions
Runs and maintains reports
Performs charge entry
Processes billing documents and researches and resolves issues
Collects co-payments, deductibles, and other self-pay amounts at time of service
Maintains cash box and receipt booksThis position is for a flex-time employee to work the front desk, register patients, schedule appointments, and assist with product sales in Aesthetics Department.
Minimum Qualifications Education: High school diploma or GED required. Associate Degree or continued administrative education preferred.Experience: Minimum of two years prior experience in a physician office/medical office, data processing and/or with multi-line telephones preferred. Previous registration and/or medical insurance experience preferred.Other Minimum Qualifications: Must be customer driven, have strong grammar, spelling and punctuation skills, knowledge of medical terminology, knowledge of office procedures and equipment, proficiency in computer data entry/keyboarding, ability to use electronic medical records and good organizational, communication, and interpersonal skills. Knowledge of Microsoft software applications preferred (Word, Excel). Ability to multi-task essential.Our Values Below are our core values that we strive to embody and expect of all our team members:CommUNITY: Working in unison to serve our community, our Carilion family and our loved ones.Courage: Doing what’s right for our patients without question.Commitment: Unwavering in our quest for exceptional quality and service.Compassion: Putting heart into everything we do.Curiosity: Fostering creativity and innovation in our pursuit of excellence.Requisition Number: 30243Employment Status: FlexLocation: Dermatology - Franklin RoadShift: DayShift Details: Midday hours approximately 2 days a weekThis is Carilion Clinic An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.Equal Opportunity EmployerMinorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender IdentityCarilion Clinic is a drug-free workplace.
