Passenger Service Agent

Passenger Service Agent

27 Jan 2025
Virginia, Sterling, 20163 Sterling USA

Passenger Service Agent

Vacancy expired!

dnata is hiring Part time Passenger Service Agents at IAD Airport!Pay Rate $18.50/hrShift hours available for COPA Account6:00am-10:00am, 11:00am-3:00pm, 10:00pm-2:00amSome weekends/holidays required!Weekly pay, 401K, paid time off, paid training and company uniforms

We are “Reconnecting a Better World” through our best-in-class team of dedicated, passionate, and highly trained aviation professionals. We have been awarded “Ground Handler of the Year” for seven consecutive years and are committed to our Vision of being the world’s most admired air services provider. Led from our Global Headquarters in Dubai and with international and domestic operations spanning six continents, our Mission is to deliver the promises our customers make. If you’re looking for a highly rewarding career in aviation services, you’re looking for dnata!dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 129 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.As a dnata Passenger Service Agent, you have an essential role of handling administrative procedures for international passengers before and after a flight, including but not limited to:Electronic check-in of passengers for international travel

Verification of documents for international and domestic flights

Assign passenger seats

Ensure correct boarding passes are provided to each passenger for the assigned flight

Verify ticket and seat reservations

Match manifest to on-board count

Announce arrivals and departures as necessary

Provide information to passengers/customers as requested

Connect/disconnect Jetway/stairs as necessary

Assist with baggage tagging and baggage claim reports

Maintain current knowledge of all flight times during designated shift

Maintain liaison with Airlines, Customer Service Representatives and Ground Handlers

Performing other duties as assigned

Possess and maintain a valid state driver's license and other FAA/Airport required identification/seals or authorizations

Ability to pass Airport training and SIDA tests

Must be available to work flexible hours

Possess a high school diploma or GED equivalent

Bilingual-Spanish/English

Excellent communication,customer service and interpersonal skills

Possess basic computer literacy

Ability to stand for up to 8 hours, bend, stoop, and walk for extended periods of time

Push, pull, lift, and load up to 70 pounds

ID: 2023-5116 Street: 23941 CARGO DR

Job Details

  • ID
    JC48862219
  • State
  • City
  • Full-time
  • Salary
    N/A
  • Hiring Company
    dnata Catering
  • Date
    2023-01-27
  • Deadline
    2023-03-28
  • Category

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