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Type of Business: Towing, light and heavy duty, recovery of vehicles and equipment
transportation of exotic vehicles, and heavy and light construction equipment and machinery.
Hours: Full Time, Salary Position, 40-45 hours per week
Position Summary: Accounts Receivable Administrator
Posts all inbound payments by various methods of remittance – ACH, check, cash
Make business-to-business collections calls, emails and letters, follow up on promises to pay
Sends demand letters and recommends accounts for further collection action when needed
Handles all Customer Calls for Payments, Copies of Invoices, W-9, COI, updates to information, invoice discrepancies, PO’s, credit requests. etc.
Creates and maintains new customer accounts in accounting software
Answers accounts receivable phone calls and follows up on inquires
Scans/E-mails/Faxes/Files accounts receivable documents
Prepares check request for overpayments or credit refunds
Prepares monthly customer statements
Daily cash handling and deposit preparation
Research and follow up on chargebacks or bad checks
Prepares invoices for special projects such as recoveries or deployments
Reconciles credit card receipts with merchant account reports
Maintain accurate and current notes and records in software and in office files
Maintains compliance with all company policies and procedures
Commit to learning the terminology of the towing business and the differences in types of towing services
Follows all attendance and punctuality standards with adherences to timekeeping standards; Employees are required to record the beginning and ending times of any shift, meal break or departure from work for personal reasons
Understands and follows directions from Supervisors
Upholds the company’s non-disclosure and confidentiality policies and agreements
Maintains a professional appearance in accordance with company policy
Attends pertinent training on request
Attends company meetings as required
Make runs to the post office or bank (mileage is reimbursed)
Acts as a backup to billing coordinators in their absence
Other duties as assigned
Business casual dress.
Key Qualities: Must be organized, detail oriented, highly motivated and provide a high level of customer service. Must be able to multitask and work in a high-volume environment.
Must have solid problem-solving skills.
Desired Qualifications: At least 2 years’ experience in accounts receivable and Quickbooks or similar accounting software. Working knowledge of Microsoft Office Suite. Must be a team player and work efficiently with co-workers.
Compensation: DOE
Benefits package:
Medical Insurance with up to 70% company contribution
Paid Time Off
401K with company contribution
Life Insurance
Road Runner is an Equal Opportunity Employer and Drug Free Workplace.
