Role: System Reliability Engineer (Webex Support) [BizID#6649]
Location: Kirkland, WA
Type: Full time or contract
The position will work to support the portfolio of Collaboration tools within the environment with a focus on Cisco Webex, Webex Events, and Webex hardware. This role will address end-user issues, troubleshoot and resolve hardware issues and assist in the support of executive-sponsored live events. Customer focus is a must.
Enterprise Core Competencies
Requires expertise in Collaboration and voice solutions with customer focus, strategic thinking, operational support, Cisco Webex and Webex hardware including DeskPros, Room Kits, Cisco Room Phones, 8861s, 7845s, and Webex Boards. Familiarity with Apple and Laptop configurations.
Job Duties and Responsibilities