Dispatcher/Customer Service (BELLINGHAM)

Dispatcher/Customer Service (BELLINGHAM)

17 Sep 2024
Washington, Bellingham 00000 Bellingham USA

Dispatcher/Customer Service (BELLINGHAM)

Vacancy expired!

Terpene Transit is a third party logistics service specializing in the transportation of cannabis products in Washington State. Our service provides clients with secure, dependable and timely transport of all legal cannabis and cannabis products. We are looking for motivated people, who are customer service oriented with a desire to learn about the forever evolving 502/Marijuana Industry. Dispatch experience is required and customer relations is preferred.

This position is full time with 40 hrs/wk.

Responsibilities:

-Schedule orders from clients based on availability

-Adhere to strict scheduling and order entry procedures

-Work with our dispatch team to learn nuances of our clients needs

-Learn various pricing structures that we offer and consistently apply them upon order intake

-Handle driver issues that come up while they are on the road

-Be able to work alone with emphasis on swing shift

-Have a strong work ethic

Requirements:

-AGE 21+ is a must.

-Be able to handle incoming orders/driver requests while juggling order entry

-Be organized and task oriented

-Keep clear, organized notes about phone conversations

-G Suite experience is a big plus

-Type at a minimum 30 words/minute

-Professional phone etiquette is required

-At least 1 year minimum dispatch experience (or applicable/similar experience)

Knowledge of Washington State, and it's roads, in addition to dispatch experience may get you an immediate interview

Typical starting pay; during 3 month on boarding is 15/hr based on prior experience. A review at 3 months and/or after probationary/training period is completed is standard.

Job Type: Full-time

Pay: $15.00 per hour

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