Inside Sales Account Manager (Lynden)

Inside Sales Account Manager (Lynden)

13 Sep 2024
Washington, Bellingham 00000 Bellingham USA

Inside Sales Account Manager (Lynden)

Vacancy expired!

Job Summary:

An Inside Sales Account Manager will help develop new prospects and work with existing customers primarily by phone, to increase Flora product sales. The Inside Accounts Manager provides support to customers over the phone and by email. They also manage their account lists via our Sales Contact Software (Zendesk), and be willing to do a sales report weekly.

Essential Functions:

Have a desire to work hard and achieve goals

Be able to follow instructions

Good attention to details

Good computer skills – Microsoft office

Ability to make phone calls to Customers and non-customers

Good organizational skills – considers themselves to be organized

Know and follow defined sales process

Ability to do weekly sales reports

Bring a pleasant and upbuilding attitude to work each day

Wants to help co-workers when called upon

Maintain all customer accounts and information for sales in Zendesk (our Sales Contact software)

Team player – always willing to back-up/assist customer relations/admin department when needed

Minimum Qualifications:

Be proficient in Microsoft Office – Outlook, Word and Excel

Have a keen interest in Flora Products

Enjoy Teamwork, and yet achieving personal goals

Education:

Minimum High School Diploma

Training and Skills:

To perform this job successfully, and individual should have knowledge of email, spreadsheets, and word processing software (Microsoft). Ability to read, write, and follow instructions. Works well independently. Ability, once educated, to speak on the phone, or articulate via email about Flora products. Ability to calculate figures and amounts such as discounts and percentages. Ability to learn new skills, including Zendesk CRM.

Work Environment:

Long periods of sitting at a computer

May require working occasional overtime-flexibility of schedule as needed

Physical Demands:

While performing the duties of this Job, the employee is regularly required to sit, use hands to type or handle and reach with hands and arms. The employee is occasionally required to walk or stand. The employee is seldom required to climb or balance and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 10 pounds.

Mental Activities:

While performing the duties of this Job, the employee is regularly required to use critical thinking, data analysis and mathematical skills. The employee is also required to use interpersonal and leadership skills.

Competencies:

Excellent Customer Service

Problem resolution

Product knowledge

Telephone etiquette

Active listening

Service-oriented

Organized

Detail oriented

Ability to meet deadlines

Ability to work in a fast-paced environment

Team oriented

Strong interpersonal skills

Persuasion

Excellent Oral and written communication skills

Proficient with MS Excel, Outlook, and Word. Familiarity with PowerPoint and CRM applications preferred.

Benefits:

Commission

Medical, Dental and Vision Insurance

Life & Disability insurance

Paid Vacation, Personal Days, Holidays

401k Plan

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