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Cashier/Clerk Job Duties & Responsibilities
Greet customers as they arrive in the store and provide them with information regarding products and/or services
Respond to customers’ complaints and take necessary actions resolve their issues
Take payment in exchange of items sold
Bag, box and wrap purchased items
Identify prices of goods using memory or scanner
Enter transactions in the cash register and provide customers with the total bill
Sort and count currency and coins
Issue receipts and change to customers
Count money at the beginning and ending of each shift
Process exchanges and refunds
Ensure that all checkout counters have enough cash
Process credit card and check payments
Perform the duties of customer service representative when required
Assist in stocking shelves, rotating merchandise and marking prices
Ensure management of daily cash accounts
Create periodic transaction reports
Ensure maintenance of checkout areas
Resolve customer complaints in a proactive manner
Open and close tills
Train other staff members to work as cashier
Keep the work area tidy and clean
Keep a lookout of cars in the gas pump area
Assist customers in pumping gas or pump gas for them if required
Ensure that the convenience store part of the gas station is managed all times
Supervise work activities of any sales representatives at the gas station
Order and receive stock and ensure that all items are displayed on the shelves
Dust shelves and display items on a regular basis
Ensure that the area around the gas pumps and the convenience store is cleaned and maintained properly
Receive fuel trucks and supervise refilling of fuel pumps
Deli Supervision and knowledge how to prepare deli items