Sr. Software Engineering Manager

Sr. Software Engineering Manager

28 Jul 2024
Washington, Bothell, 98011 Bothell USA

Sr. Software Engineering Manager

Vacancy expired!

At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Our groundbreaking digital solutions provide intuitive and integrated experiences for millions of customers across online, retail and care channels. Join our mission to deliver compelling communication and entertainment experiences to customers around the world as we continue to evolve as a technology-powered, human-centered organization. As part of our team, you’ll transform the way we deliver a seamless customer experience with digital at the center of all you do. In our world, digital is much larger than just an eCommerce channel, we are transforming all channels to digitally perform as one team to create a better customer experience. As we move through 2021, the digital transformation will revolutionize the digital space and you can build a career that will propel your future.About the TeamThe mission of our Digital Operations team is to operate a fault resilient, customer-centered, proactive DevOps team. The team is responsible for supporting systems that deliver AT&T’s customer experience, across multiple internet-facing eCommerce applications, databases, platforms and technology stacks. Our customer-journey centric Ops team is made up of Ops Engineers as well as Site Reliability Engineers (SREs) who are focused on ensuring a highly available, resilient, performant and secure customer experience.About the JobThis position is responsible for leading the Performance & Resiliency Team within the Digital Operations organization. This is a strategically important team that is responsible for Performance Engineering & Testing, Production Load Testing & Chaos Testing / Engineering. In this role you will lead a team of talented Site Reliability Engineers and you will be expected to set the strategic direction of these functions. In addition you will work in an agile manner side by side with product and technology teams ensuring we are delivering a performant and resilient experience to our end customers.Responsibilities and Day-to-Day ViewProvide leadership, strategic direction and oversight over the following functions:-Performance Engineering-End to End Performance Testing-Production Load Testing-Chaos Testing & EngineeringWork closely with Product, Infrastructure and Technology teams to resolve performance and resiliency issuesProvide executive and leadership readoutsChampion and drive Site Reliability Engineering (SRE) practicesQualificationsA Bachelor's degree in Computer Science, Information Systems, or related field from an accredited College or University2(+) Years in a lead or supervisory position7(+) years of software development experience5(+) years of experience in Performance Engineering/Testing, performance analysis, and application/infrastructure architecture2(+) years of experience with Site Reliability Engineering and operations for internet/eCommerce applications.Real-world experience with Chaos Engineering / Testing & associated toolsetsExpertise with analyzing code and systems in a multi-tiered architectureExperience with Public CloudExperience with Splunk, EFK, Dynatrace, Quantum MetricsSolutions oriented with proven success in a fast-paced environmentStrong communication & leadership skillsAT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us? Apply now!We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.

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