Krispy Kreme Now Hiring Assistant Manager- Richland WA (duportail)

Krispy Kreme Now Hiring Assistant Manager- Richland WA (duportail)

26 Jul 2024
Washington, Kennewick-pasco-richland 00000 Kennewick-pasco-richland USA

Krispy Kreme Now Hiring Assistant Manager- Richland WA (duportail)

Vacancy expired!

Krispy Kreme Now Hiring Assistant Manager- Richland WA

Krispy Kreme in Richland is accepting applications for Management positions.

We are looking for someone to assist our management teams in the execution of operations at our Krispy Kreme locations in Richland. Once training is complete, typical hours will vary between 40-48per week. Overall availability is important for future managerial development as well as to support the management team in various situations.

Managing a Krispy Kreme Our Key Ingredients:

A strong background in hospitality management

An entrepreneurial mindset and a desire to accelerate their careers

A passion about our products, business, customers and communities

An ability to grow sales, motivate a team, and hire and train a staff

Our Store Management oversees everything related to production, sales and scheduling as well as human resource issues. They generate maximum revenue and ensure that our loyal patrons are treated to world-class customer service. Our goal is for our customers to stop in for a doughnut and/or cup of coffee and leave with a smile, each and every time.

Principal Duties and Responsibilities:

Guest Service

Ensuring all products meet Krispy Kreme quality standards and in turn, guarantee customer satisfaction

Serving as a role model for customer-first behaviors according to company standards

Building a team of customer-focused employees through coaching and performance management

Handling difficult customer situations professionally

Handling any customer complaints/concerns

Responding to customer inquiries on a timely basis

Ensuring all products meet Krispy Kreme quality standards

Conduct store tours

Answer telephone in a timely manner and utilize Krispy Kreme greeting procedures

Supervisory

Supervising store operations

Ensuring all of the store's physical property is in good condition

Conducting or delegating opening and closing responsibilities

Sales

Directing and managing store sales efforts, which may include Hot Light times, retail sales, fundraising and suggestive selling

Achieving business plan objectives and profitability according to store operating plan and established financial goals

Production

Understanding and implementing procedures to maximize efficiencies and control variances in daily production of product and overall store performance

Understanding the production process and maintaining a schedule that guarantees high quality and output

Understanding and implementing store quality control procedures

Coordinating production schedules to meet customer demands and to minimize labor hours

Inspecting, troubleshooting, and assessing any production or equipment problems

Safety and Sanitation

Demonstrating safety consciousness and promoting store safety, e.g. shoes, floor cones, MVR's, etc.

Maintaining a high level of store sanitation and cleanliness, e.g. cleaning schedules, training, etc.

Equipment

Overseeing proper upkeep of store facility and equipment

Personnel

Directing and developing employees including: recruiting, interviewing, hiring, training, scheduling, safety education, supervising, dispute resolution and firing

Build a team of customer-focused employees and foster teamwork

Demonstrate leadership in employee development

Communicating to store employees and enforcing all store policies, standards, and practices

Scheduling

Performance reviews with employees

Leadership

Communicating and modeling company standards and policies

Implementing efficiently and effectively directives from store, corporate, and divisional management

Developing and maintaining store organization to promote efficient operations

Interfacing with corporate office personnel

Management Training Workbooks

Experience with sales, management, production, and customer service

Strong communication, organizational, and leadership skills

Pleasant disposition, sociable, accommodating nature, and enthusiasm

Self-motivation, creativity, and adaptability

Basic computer, telephone, and fax knowledge

Must be at least 21 years of age

Pass a pre-employment drug screen and criminal background check

Must have availability to work weekends.

Nonessential skills and Experience:

Post Secondary Education strongly preferred

Physical Demands and work environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activity:

Carrying, Writing, Bending, Stooping, Grasping, Standing, Climbing, Twisting, Sitting, Filing documents, Walking, Driving, Sweeping, Lifting, Pushing/pulling, Using telephone and fax machines, Communicating with customers and co-workers.

Physical Requirements

Lifting up to 75 pounds occasionally

Physical activity is sporadic

Involves periodic travel

Visual/Audible Acuity Requirements

Must be able to meet requirements for a driver's license.

For Consideration, please email your Resume along with a Cover Letter including a short paragraph describing yourself and why you would make a great addition to our team. Salary is DOQ, so also include a brief summary of your pay history and salary expectations for this position. mykrispykremejob@gmail.com

Related jobs

Job Details

Jocancy Online Job Portal by jobSearchi.