Vacancy expired!
COMPANY BACKGROUND
With the goal of creating estate-grown wines, Double Canyon was established in the heart of Horse Heaven Hills in 2007. Our focus is crafting Cabernet Sauvignon that expresses the individuality of our namesake vineyard and captures the distinctive character of Washington States best appellations. Double Canyons new state-of-the-art winery opened its doors for the 2017 harvest.
POSITION SUMMARY
The Tasting Room Associate is responsible for ensuring that visitors to Double Canyon Winery receive impeccable customer service, resulting in wine sales, club membership conversions, and enthusiastic supporters of the brand. This part-time position requires weekend availability, in addition to some holidays.
ESSENTIAL DUTIES & RESPONSIBILITIES:
The following reflects managements definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodations or other reasons.
Greet all visitors with enthusiasm
Lead guests through wine tasting flights educating them about the winery, wines, brand, and the Double Canyon story. Ensure a fun and memorable customer experience.
Work towards developing relationships with guests to convert into Wine Club members
Effectively suggest and sell wine, with the ability to up-sell
Daily Tasting Room operations:
Set up / breaking down all indoor and outdoor tasting room spaces.
Open and verify condition of wines, decanting when appropriate
Prepare printed guest materials
Open/Close POS system/registers.
Manage cash drawer
Stock wine and merchandise on Tasting Room floor and store rooms
Perform sales transactions and for carry-out and shipping orders
Maintain clean and organized guest spaces at all times
Provide warm, engaging and professional customer service with the ability to develop rapport with customers in person, via telephone, and via email
Assist with monthly inventory
Conduct Winery Tours in a professional, engaging and informative manner
Actively continue education in wine production, viticulture, and winery history
Strong ability to sell wine and various club memberships to all types of customers
Provide exceptional service and go the extra mile for all guests
Represent the winery at outside functions when necessary
Adhere to all Washington State liquor laws
Behave in a professional and mature manner at all times
EDUCATION, TRAINING & OTHER REQUIREMENTS:
Must have excellent knowledge of wine and food with enthusiasm to continually learn new information and share knowledge with guests and other co-workers
Excellent written and verbal communication skills
Enthusiastic, passionate, and dynamic communication style
Comfortable speaking in front of crowds
Self-aware, able to work independently, and driven to make a difference
Must have a positive attitude and outlook with the ability to work within a team atmosphere
Must remain calm under pressure
Must be able to work a flexible schedule including weekends
Must be 21 years of age
Must be able to lift 40 lbs. and pass a physical exam and a drug test
Must be able to work in a standing position for long periods of time
Must be able to work in a fast paced hospitality environment
Experience with a luxury wine brand a plus
TO APPLY FOR THIS POSITION
click on the link below:
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=060836e0-4a9f-45c1-a955-d7c2a6f6a3b9&ccId=24222160653054&jobId=287455&source=CC4&lang=enUS
