Contract Duration: 6+ Months (Possibility of extension)
Responsibilities:
Performs a variety of administrative functions to support US Immigration Team's high-volume operations.
Timely process high-volume paper filings, including collating, copying, distributing for signature, scanning, and mailing hardcopy US Immigration filings
Troubleshoot high-volume printing issues
Triage and escalate urgent US Immigration cases to appropriate teams
Track, accurately update, and confirm case status within case management software tool in real time
Run and analyze case status reports within case management tool
Conduct data audits and work with stakeholders to ensure data integrity
Other project and task support, as directed
Requires 100% onsite work
Qualifications
Deep attention to detail, organizational, critical thinking, and time management skills
Strong written and verbal communication skills
Sense of urgency and ability to prioritize and manage work accordingly
Proficient in Microsoft Office tools including Outlook, Excel, Word, Teams, and OneNote
Ability to navigate complex and sometimes ambiguous situations
May require ability to lift up to 20 lbs
100% availability to work onsite
Top 3 must-have hard skills
Proficient in Microsoft Office tools including Outlook, Excel (leveraging data), Word, Teams, and OneNote - (1+ years)
Experience building out/documenting processes (with OneNote) - (1+ years)
Experience in High Volume Operations working with cross-functional teams - (1+ years)
Digital Intelligence Systems, LLC (DISYS) is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.