Technical Project Manager

Technical Project Manager

15 Jan 2024
Washington, Redmond, 98052 Redmond USA

Technical Project Manager

Vacancy expired!

Job Position: Technical Project Manager

Job Location: Redmond, WA

Duration: 6+ Months

Job Description:

Must Have Skills
1. Partner with MS/Retail stakeholders to map the end-to-end MS Store post-purchase support experience. 2. Research select OEM and Retail post-purchase support experiences; communicate key learning and recommendations. 3. Identify key areas of opportunity (within existing plan) (improvements to processes, tools, training, etc.) 4. Participate in the experience design of proposed retail post-purchase support solutions 5. Partner with MS/Retail stakeholders to prioritize future improvements based on impact to the customer and business 6. Aid in addressing escalations and ad-hoc needs from partners 7. Own onboarding of new support experiences with partners 2. Using PMO best practices and standards, partner with the Microsoft product/program managers to facilitate a project management process to fit their needs, and oversee and execute on that process/plan. Create, maintain and control the project schedule and dashboard, facilitate meetings, and proactively identify risks to the project. Shepherd the Project Team through the Release process, being mindful of all requirements. Facilitate program communications, identify and implement continuous improvement practices, and provide regular status reports as required.

Qualification

  • 4-8 years of project management experience, Master's degree preferred, PMI Certification required.
  • Knowledge/background in software industry products/services/applications, with in-depth knowledge of Microsoft's products/services/applications preferred.
  • Must possess strong cross team/group/org collaboration skills; ability to foresee and analyze project risks, develop risk management plan and mitigate subsequent issues.
  • The ideal candidate will have high-powered analytical skills and the ability to understand concepts and situations that pass by many others.
  • Specialized knowledge as defined by project required.
  • Must have excellent communication skills, experience working with external vendors, strong project management skills, and demonstrated success in adult learning and training principles/skills.
  • Proficiency in Microsoft Office required.

Contact Details:

Name: Ashish Varma

Contact:

(614) 524-5574

Email:

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Job Details

  • ID
    JC8206423
  • State
  • City
  • Job type
    Contract
  • Salary
    Depends on Experience
  • Hiring Company
    Kesarweb
  • Date
    2021-01-11
  • Deadline
    2021-03-12
  • Category

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