Product Manager

Product Manager

Vacancy expired!

job summary:

Randstad Technologies USA is seeking a skilled Product Manager for a contract role in Seattle, WA. If you are ready to join a leader in the Retail and Technology space, please apply and Randstad will be more than happy to assist you land your next role in the Technology space. We look forward to speaking with you!



location: Seattle, Washington

job type: Contract

salary: $52 - 57 per hour

work hours: 8am to 4pm

education: Bachelors



responsibilities:

Reporting to the Manager, Product Management and part of the lululemon Guest App team, you lead the gathering, reporting and development of the data insights we use to guide our development and gage our success for experiences on the Guest App (our customer-facing app).




You partner closely with the app experience product managers and developers, analytics enablement teams, digital optimization, CRM and guest support partners to deliver a comprehensive, quantified view of mobile experiences. You understand industry tools that can best support competitive data and are able to evaluate and recommend solutions. You will create and clearly communicate your vision and goals for data intelligence and reflect this in a roadmap strategy and clear milestones and deliverables while fostering strong relationships across the organization to successfully meet your objectives.

About This Team


The lululemon Guest App team is responsible for delivering native app experiences that make interacting with the lululemon app a favorite ritual in our guests' lives as their always on connection to lululemon wherever, whenever and however they choose.

CORE RESPONSIBILITIES



You are the subject-matter expert for all app-related data questions.

• You obsess over the health and performance of the app, report weekly on key leadership data requests and offer insights or hypotheses into anomalies.
• You are the go-to person for all app data-related questions, tackling ad hoc leadership questions and supporting the guest app product team to define and obtain foundational data to support roadmap planning.
• You drive app forecasting and data trend analyses.
• In the absence of straightforward answers, you leverage your toolset and partnerships to come up with directional data to guide app development strategy.
• When you don't have an answer, you know where to find one.

A DAY IN THE LIFE




Manage the holistic view of data and insights for our customer-facing app by:

• 
  
  • Defining the strategy behind what data is needed to measure the success of our customer app.
  • Quantifying the estimated effort and benefit of proposed solutions to present a clear recommendation to stakeholders, including leadership.
  • Identifying, analyzing, and making a business case for technologies that will help us to close gaps in our view of app performance including competitive landscape, and customer sentiment.
  • Partnering with app architecture, product development teams and analytics specialists to effectively sequence analytics requests by balancing foundational needs, development efficiencies, and business value.
  • Being the point person for all app data needs.
  • Driving the automation of routine reports.
  • Coordinating the development of data standards.
  • Leveraging historical data and trends for ongoing forecasting.
  • Having a perspective on how app performance indicators should differ from web.
  • Collaborating with product teams with diverse range of skill sets, locations, and reporting relationships to deliver the best possible work.
  • Communicating across the organization to ensure alignment and clarity of what is being tracked, why and what it all means.
  
  

Who You Are

• Passionate about native, mobile apps and the evolving world of connected technologies - you can speak to the industry, exemplary experiences and imagine new ways of leveraging current and future technology capabilities
• 3-5 years of data engineering or analytics experience; 1-3 years of product or project experience with customer-facing or customer service applications.
• Minimum BA / BS degree from a four-year accredited university.
• Mobile-first, you have experience with native app development, ideally across iOS and Android and connected technologies. (digital retail a plus)
• Exceptional written, verbal and visual communication skills; demonstrated experience in developing and delivering presentations that clearly tie business value to technology solutions.
• Always curious, you employ continuous product-led discovery to vet new ideas and build your roadmap while remaining laser-focused on your reference customer and return on investment.
• As the CEO of your product area, you drive results independently and thrive in collaborative environments with demonstrated track record of quality delivery, interpersonal and cross-functional relationship skills)
• Deep desire and ability to learn and improve by seeking, accepting and acting on productive feedback in an agile environment
• Demonstrated leadership, mentorship, vision, clarity of purpose, motivation, relentless advancement
• Exemplify the Core Values of Personal Responsibility, Entrepreneurship, Honesty, Courage, Connection, Fun and Inclusion.

qualifications:

• Experience level: Experienced
• Minimum 5 years of experience
• Education: Bachelors

skills:

Product Management

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).



For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.