Veteran's Outreach Specialist

Veteran's Outreach Specialist

09 Nov 2024
Washington, Seattle-tacoma 00000 Seattle-tacoma USA

Veteran's Outreach Specialist

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VALUES STATMENT.and.nbsp;El Centro de la Raza is a voice and a hub for Seattle and Martin Luther King, Jr. County's Latino community as we advocate on behalf of our people and work to achieve social justice. Through our comprehensive programs and services, we empower members of the Latino community as fully participating members of society. We also work to raise awareness with the public, and government, business and civic leaders about the needs of the Chicano/Latino community in the United States.POSITION SUMMARY.and.nbsp;The Veterans Outreach Specialist shall provide outreach services including information, referral and follow-up services to veterans of color, targeting Veterans of color and their families to increase the number of veterans who are connected with veterans' benefits, services and resources and other regional housing, health and human services. Meets all program targets, outcomes, .and.amp; goals.Develop and provide outreach services including information, referral and follow-up services to veterans of color and their families to increase the number who are connected with veterans' benefits, services and resources and other regional housing, health and human serviceMaintain and organize participant hard copy and electronic fileDevelop and provide effective prevention and intervention strategies for at-risk veteraGather and maintain referral information that contains current resource and service options throughout King County.Provides targeted outreach services in South King County one day per week.Monitor the progress of the program by keeping updated information in Salesforce, accurate client files/notes, maintaining records of services rendered, and collecting evaSubmit the following reports electronically to the Emergency Services Supervisor in a format and method approved by the King County, and upon Director's approval submitted to King County. Reports include:Service Activity Report, to be submitted monthly;Client Demographic Report, to be submitted monthly;Human Services Outcome Report and Narrative Report, to be submitted with the June and December invoices. This report shall include the strategies used during the previous six-months to locate, identify, engage and refer veterans to appropriate resources, including collaborative referrals to Therapeutic Health Services.Provide one-on-one follow-up contact in office, with a client or an individual who has been referred by another contractor, family member, or individual in the following situations: It includes:Responding to messages within 48 hours that were left outside normal business hours;Ensuring the client has successfully made contact with services to which they have been referred. It is anticipated this follow-up would be provided within two weeks;Contacting a client who may pose a danger to him or herself or others or in a potentially dangerous situation;Contacting a client when staff believes the client does not have the necessary skills to follow through and resolve their problems; andDetermining a client's satisfaction with outreach services.Provide a monthly report for Board of Directors.Enter program data into Salesforce database on a monthly basis.Attend weekly Charla meetings.Meets weekly with supervisor.Attends outreach events as approved by supervisor.Performs other duties and responsibilities as assigned.MEASURABLE STANDARDS.and.nbsp;Ability to develop strong relationships with veterans.Ability to work well in a multi-cultural environment.Ability to work well with a diverse group of people.Ability to wo

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