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We are looking for an exceptional Clinical Front Desk Receptionist to join our team!
Experience Momentum is a busy wellness center in Lynnwood and Seattle, WA. We follow a whole-person approach to wellness, combining services ranging from physical therapy and massage therapy to personal training, CrossFit, group exercise classes, nutrition counseling, and more.
Collectively we are a group of passionate and committed teammates who live and breathe our mission of educating, supporting, empowering and connecting with our clients to create breakthroughs in their lives.
Learn more at https://www.experiencemomentum.com/about-us/mission-values/
Hiring for both our flagship Lynnwood location and our new Fremont location.
Clinical Front Desk Primary Responsibilities:
Greeting customers and upholding the highest standard of customer service
Managing scheduling system for all providers including Physical Therapy, Massage Therapy, Nutrition, and Fitness
Collecting patient and client payments as necessary
Responding to new-patient inquiries and referrals, including Motor Vehicle Accident and Labor and Industries clients
Creating, updating, and maintaining detailed client accounts with demographic and insurance information
Answering phones and faxes
Other duties as assigned
Desired Experience:
Detail oriented with a focus on accuracy and providing high quality results
Solution driven, always looking for effective and efficient improvements
Thrives in a fast pace work environment, committed to delivering tasks and projects on time
Excellent written and verbal communication skills
Ability to manage multiple priorities under strict deadlines and work with minimal supervision
Qualifications:
Positive attitude and belief system, focuses on community and relationships
Excellent customer service skills - passionate about creating an outstanding customer experience
Pays extreme attention to detail and is highly organized, takes ownership for their responsibilities and tasks
Comfortable working with technology and learning scheduling systems
Collaborative, with the ability to work well in a team environment
Background knowledge and understanding of insurance a plus
Benefits for part-time (20-34 hrs/wk) position includes:
Medical/Dental benefits at shared cost
Retirement plan after 1 year of employment
Free unlimited group class membership (includes CrossFit) $169/month value
25% off cash services
Benefits for full-time (35+ hrs/wk) position includes:
Medical/Dental benefits at shared cost
Retirement plan after 1 year of employment
Paid time off and paid company holidays
Free unlimited group class membership (includes CrossFit) $169/month value
25% off cash services
If you are confident in your abilities as a team player and leader and are eager to work in a team environment, we would love to meet you. Please send a cover letter and resume (include the location you are applying to). Please also let us know why you believe you would be a good fit for Experience Momentum, our culture and our values as a company.
