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We are a small private dental practice with one dentist and two hygienists that serve an established patient base. We are looking for a friendly, motivated, and detail-oriented office manager to join and help lead our team. Position is full time. Our regular office hours are Monday - Thursday from 8 AM - 5 PM, with lunch taken from 1-2 PM.
Our ideal candidate is a team player who is passionate about providing excellent service for patients and possesses strong critical thinking and communication skills. We use MacPractice and do not expect previous experience with this software, but we are looking for someone with at least 1-2 years of experience in a dental office, preferably with experience in management. Candidates should have a firm understanding of dental terminology and insurance benefits and feel comfortable explaining and collecting patient payments.
The majority of the job duties consist of running the day-to-day operations with support from another part-time front office staff member. Duties include (but are not limited to):
- Answering phones
- Scheduling new and established patients
- Confirmation calls
- Collecting patient payments in person or over the phone
- Checking insurance benefits
- Following up on rejected or otherwise unpaid insurance claims
- Entering proposed treatment prior to appointments
- Reconciling payments and claims at the end of each day
Our team is supportive, fun, and hard-working and we are dedicated to providing uncompromising, compassionate, and comprehensive care. If this sounds like the right environment for you, please write “I want to work with you” in the subject line and submit your cover letter and resume with references.
We look forward to hearing from you soon!
