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Job Title: Billing Coordinator
Job Description: We are a general dentistry office looking for a candidate with a background in dental or medical insurance billing. Candidate must be a good team player with strong communication skills, attention to detail, possess great customer service, and the ability to multi-task is essential for this position. There must be a comfort level in performing all essential duties.
Essential Duties include:
Studies the insurance plans that are used most frequently with patients to understand the various nuances of each plan in order to communicate more effectively. Documents basic insurance information on the patient’s chart for quick reference
Create daily deposit worksheets
Check emails for daily insurance EFTs, patient payments, etc.
Process check, cash, credit card deposits to patient accounts
Balance day business with daily deposit
Monthly billing at end of month
Processes and submits insurance claims daily, including secondary insurance billing
Monitors and follows-up on outstanding claims
Records all financial discussions with patients on the chart and enters this information in the computer
Prepares and mail/send patients’ statements each month on a regular billing cycle
Makes collection calls.
Solidifies the financial agreement with the patient, such as payment amount and schedule
Follows through with correspondence regarding collection when unable to contact patient on the telephone.
Prepares and sends uncollected accounts to collections or small claims court, with the employer’s approval, and follows through as needed. Represents employer in Small Claims Court, if necessary.
Monitors patients who have been turned over to a collection agency.
Corresponds with insurance companies to resolve payment delays, requests for additional information, or to discuss treatment that has been denied coverage.
Handles all inquiries concerning insurance on a daily basis.
Additional or different duties may be assigned occasionally at employer’s discretion.
Qualifications/Education:
Required: high school diploma/GED
Preferred: 2 year degree from a college or technical school OR bachelor’s degree
Minimum of 1 year dental or medical billing experience, dental billing knowledge preferred
Knowledge in Dentrix is preferred but knowledge in other dental software accepted, we are willing to train
Please submit both a cover letter and resume when applying for this position
Salary: salary to commensurate education and experience.
