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Job summary
Do you ever struggle to explain your work? How's this: "Do you shop at Amazon? Do you know that box that says 'Add to Cart' and shows a price? Our team owns the model which picks that offer and the customer experience around the display of the offer price and the elements surrounding the 'Add to Cart' button which inform a purchase decision, known as Offer Display. We pick and display offers several billion times a day across all surfaces (mobile app, mobile web, desktop, Alexa shopping) worldwide." Our team blends machine learning models to rank and select the best offer from the most trusted merchant for all products sold on Amazon along with a world-class user experience for offer comparison to our global customers. The mission of the Amazon Offers Experience organization is to be the world's first and most trusted choice for every customer on earth to discover and evaluate any product or service.
The Offer Display impacts the shopping experience of millions of unique customers and directly drives >90% of all units purchased on Amazon WW. This team has a full stack development model, including backend APIs and customer experience platforms. The team directly owns the "Buy New" and "Buy Used" shopping experience, six core features such as Price, Availability, 'Ships from Sold By', and supports a federated development model allowing incorporation of all other variations owned by partner teams across the Amazon Consumer business (Deals, Subscribe and Save etc.). The team also owns a Tier-1 service with 1M TPS, serving 100's of Amazon API clients across multiple orgs including Search, Personalization, Homepage, F3, Audible and Alexa to name a few. We are responsible for the experiences and services that enable developers, including our own, to create tailored shopping experiences for every customer, product, business and marketplace offered by Amazon. We build scalable and extensible frameworks which allow for many teams at Amazon to innovate within the Offers Experience in a federated manner.
In this role you will be the leader of a team that is customer obsessed and deeply technical. You will gather requirements from a large number of customers and stakeholders, explore existing and emerging technologies inside and outside Amazon, map out opportunities and gaps between them and build a technical roadmap and deliver on it. You should have excellent technical, problem-solving, and communication skills as well as an ability to get things delivered. If you are passionate about influencing, designing, and delivering the next-generation Amazon customer shopping experience, we want to meet you.
Key job responsibilities
As a Software Development Manager on the team, you will be expected to