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Family Care Network is hiring for a part-time Patient Service Representative at our Urgent Care Center located in Mt. Vernon. This position is responsible for the daily administrative functions of the clinic, acting to support patients while adhering to company policies and standards. Duties are site specific and may involve all or some of the following: reception, medical records, switchboard, referrals, and scheduling.
We are looking for a qualified, motivated individual with a passion for family medicine who can:
- Communicate effectively
- Provide excellent customer service
- Effectively manage patient flow
- Respond to patient questions and/or concerns in a calm and helpful manner
- Accurately enter and review patient data in the EMR
- Prioritize and multitask on multiple projects with frequent interruptions
Essential Knowledge, Skills and Abilities:
- Ability to establish lasting and effective employee relationships in a team environment
- Proficiency using standard computer and office equipment
- Good spelling, grammar, typing, data entry, and phone skills
- Ability to maintain patient privacy and confidentiality
- Ability to adapt to process and procedure changes
- Ability to thrive and grow in a fast-paced, learning environment
- Medical office experience helpful, but not required
- Bilingual a plus
Required Education: High school diploma or equivalent.
Company Information: As an independent, locally owned, physician-run network of family medicine doctors, we are passionate about our community's well-being. We take the time to build strong, long-term relationships with our patients and our employees. We have 11 locations in Whatcom and Skagit County, in a beautiful corner of northwest Washington where the mountains meet the sea. We offer an excellent benefits package including paid time off and a 401K. Family Care Network offers an innovative and rewarding work environment, with a strong patient focus and fulfilling mission.
For more information and to apply please visit us at:https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=10585&clientkey=F3B0AD6C6C85F92B7D67877FBAA760C5
