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C A R E E R
O P P O R T U N I T Y
IT SERVICE TECHNICIAN ASSISTANT
Skagit Farmers Supply
Burlington, WAr
Skagit Farmers Supply, a local cooperative since 1934, serves farmers, homeowners, businesses, families and the communities in the Pacific Northwest. The company operates a wholesale division (AFCO Distribution & Milling), multiple retail locations (The Country Store) as well as Agronomy, Propane & Refined Fuel divisions. The company is accepting applications for an IT Service Technician Assistant position. Ideal candidates will possess an extremely high level of attention to detail, initiative, discretion and independent judgment, with a can-do attitude and the ability to multi-task; one who can see things that need to be done and figure out a way to do them effectively and efficiently. Candidates should be flexible and detail oriented with a great attitude while ensuring excellent customer service at all times.
RESPONSIBILITIES & DUTIES
Job responsibilities include (but are not limited to):
Install, upgrade, and maintain workstations, server and related software
Monitor and evaluate current trends in technology related to computer support
Research, develop specifications and purchase workstations. Migrate user data to new environments.
Research, procure, install, configure, analyze and debug peripherals such as printers, scanners, barcode scanners, pointing devices, keyboards, PDAs and portable drives
Provide and maintain system backups and maintenance of servers on a regular basis
Ensure departmental and individual adherence to the companys network security standards
Install, test and troubleshoot computer hardware, software and related network equipment
Perform diagnostics and resolve networking, hardware and software problems for workstations
Maintain an accurate and up-to-date inventory of departmental hardware and software
Maintain documentation of all deployed hardware, software, configurations, licenses and uses
Conduct periodic training of computer users in new procedures and enhancements
Provide instruction and support to end users in one-on-one and group settings on all standard departmental applications and custom hardware and software configurations
Recommend and provide ergonomic assessments and assist users with setting up an ergonomically suitable workstation configuration
Maintain confidentiality with all aspects of the job
Exhibit an ability to get along with others
Practice punctual and reliable attendance
Perform other duties as assigned
JOB REQUIREMENTS
College degree or certificate in computer sciences from an accredited IT school or program
One or more years of recent relevant work experience in an IT support role, to include system configuration, setup, troubleshooting and user support
Strong organizational, multi-tasking, problem-solving, and analytical skills
Ability to effectively communicate both verbally and in writing
Possess a reliable personal vehicle, valid driver license and maintain a safe driving record.
Be able to travel up to 20% of the time
Lift, carry, push or pull 30 pound weight requirements
Must pass background check and pre-employment drug screen as a condition of employment (includes testing for THC/marijuana)
HOURS / DAYS / SCHEDULE
This is a full time, 40 hours per week position. Typically Monday through Friday, 8:00 a.m. 5:00 p.m., Saturday & Sunday as needed.
SALARY / WAGE / BENEFITS
A wage will be discussed during the interview process. After meeting eligibility requirements, benefits include:
- Medical Insurance
- Dental Insurance
- Life Insurance
- Long-Term Disability Insurance
- Vacation Pay
- Sick Pay
- Holiday Pay
- 401(k) Retirement Planning
- Employee Discounts
- Dependent Tuition Reimbursement
TO APPLY
Submit completed Applications for Employment, resumes and cover letters to one of the following options:
In person or mail to:
Skagit Farmers Supply
Human Resources
1833 Park Lane
PO Box 266
Burlington, WA 98233
or
Email completed applications to the email address on page one of the Application for Employment, located at https://www.skagitfarmers.com/company/careers (reference IT Service Technician Assistant in subject field)
- Recruiters and solicitors need not respond -
Skagit Farmers Supply, a local cooperative since 1934 based in Burlington, WA, serves farmers, homeowners, businesses, families and communities in the Pacific Northwest. The company offers goods and services through its various divisions and brands, including: two Agronomy centers, Energy (propane and refined fuels), Wholesale & Milling (branded as AFCO Distribution), Feed (LMF Feeds) as well as multiple retail farm/home/pet Country Stores. The companys brands focus on commitment to provide quality products and services to our customers and community partners.