IT Service Technician Assistant (Burlington, WA)

IT Service Technician Assistant (Burlington, WA)

25 Jul 2024
Washington, Skagit / island / SJI 00000 Skagit / island / SJI USA

IT Service Technician Assistant (Burlington, WA)

Vacancy expired!

C A R E E R

O P P O R T U N I T Y

IT SERVICE TECHNICIAN ASSISTANT

Skagit Farmers Supply

Burlington, WAr

Skagit Farmers Supply, a local cooperative since 1934, serves farmers, homeowners, businesses, families and the communities in the Pacific Northwest. The company operates a wholesale division (AFCO Distribution & Milling), multiple retail locations (The Country Store) as well as Agronomy, Propane & Refined Fuel divisions. The company is accepting applications for an IT Service Technician Assistant position. Ideal candidates will possess an extremely high level of attention to detail, initiative, discretion and independent judgment, with a can-do attitude and the ability to multi-task; one who can see things that need to be done and figure out a way to do them effectively and efficiently. Candidates should be flexible and detail oriented with a great attitude while ensuring excellent customer service at all times.

RESPONSIBILITIES & DUTIES

Job responsibilities include (but are not limited to):

Install, upgrade, and maintain workstations, server and related software

Monitor and evaluate current trends in technology related to computer support

Research, develop specifications and purchase workstations. Migrate user data to new environments.

Research, procure, install, configure, analyze and debug peripherals such as printers, scanners, barcode scanners, pointing devices, keyboards, PDAs and portable drives

Provide and maintain system backups and maintenance of servers on a regular basis

Ensure departmental and individual adherence to the companys network security standards

Install, test and troubleshoot computer hardware, software and related network equipment

Perform diagnostics and resolve networking, hardware and software problems for workstations

Maintain an accurate and up-to-date inventory of departmental hardware and software

Maintain documentation of all deployed hardware, software, configurations, licenses and uses

Conduct periodic training of computer users in new procedures and enhancements

Provide instruction and support to end users in one-on-one and group settings on all standard departmental applications and custom hardware and software configurations

Recommend and provide ergonomic assessments and assist users with setting up an ergonomically suitable workstation configuration

Maintain confidentiality with all aspects of the job

Exhibit an ability to get along with others

Practice punctual and reliable attendance

Perform other duties as assigned

JOB REQUIREMENTS

College degree or certificate in computer sciences from an accredited IT school or program

One or more years of recent relevant work experience in an IT support role, to include system configuration, setup, troubleshooting and user support

Strong organizational, multi-tasking, problem-solving, and analytical skills

Ability to effectively communicate both verbally and in writing

Possess a reliable personal vehicle, valid driver license and maintain a safe driving record.

Be able to travel up to 20% of the time

Lift, carry, push or pull 30 pound weight requirements

Must pass background check and pre-employment drug screen as a condition of employment (includes testing for THC/marijuana)

HOURS / DAYS / SCHEDULE

This is a full time, 40 hours per week position. Typically Monday through Friday, 8:00 a.m. “ 5:00 p.m., Saturday & Sunday as needed.

SALARY / WAGE / BENEFITS

A wage will be discussed during the interview process. After meeting eligibility requirements, benefits include:

- Medical Insurance

- Dental Insurance

- Life Insurance

- Long-Term Disability Insurance

- Vacation Pay

- Sick Pay

- Holiday Pay

- 401(k) Retirement Planning

- Employee Discounts

- Dependent Tuition Reimbursement

TO APPLY

Submit completed Applications for Employment, resumes and cover letters to one of the following options:

In person or mail to:

Skagit Farmers Supply

Human Resources

1833 Park Lane

PO Box 266

Burlington, WA 98233

or

Email completed applications to the email address on page one of the Application for Employment, located at https://www.skagitfarmers.com/company/careers (reference IT Service Technician Assistant in subject field)

- Recruiters and solicitors need not respond -

Skagit Farmers Supply, a local cooperative since 1934 based in Burlington, WA, serves farmers, homeowners, businesses, families and communities in the Pacific Northwest. The company offers goods and services through its various divisions and brands, including: two Agronomy centers, Energy (propane and refined fuels), Wholesale & Milling (branded as AFCO Distribution), Feed (LMF Feeds) as well as multiple retail farm/home/pet Country Stores. The companys brands focus on commitment to provide quality products and services to our customers and community partners.

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